When the screen of our mobile phone stops working, it is usual for cold sweats to enter us and to start shaking. Quiet, before thinking about buying a new mobile or having it repaired, there are a number of solutions that can end the problem of your mobile’s touch screen. This is one of the most repeated failures among LG mobile owners but its arrangement may be simpler than it seems at first.
Just go through the company’s support centers and specialized forums to discover how a few users complain that the touch screen of their LG mobile has stopped responding. If this is your case, we will review all the solutions we can try before saying goodbye to our phone.
Table of Contents
Why does my screen fail?
Sweat, dust, cosmetic products and moisture can cause tactile errors in our devices, which is why it is essential that our mobile is clean. For this reason it is also important to use original screen protectors that do not cover the mobile sensors.
It is also possible that the phone does not respond to touch or responds slowly when running applications that need large CPU resources as well as while using third-party chargers that may cause a malfunction during charging.
If you have already removed all the protectors and covers of the smartphone and used its original charger, try the following solutions to fix the problems of the touch screen of your LG mobile.
Recover mobile data
Before trying anything, it is best to make a backup of the contents of the smartphone. How if the screen does not work? Very simple: First try to connect a USB mouse to your phone through an OTG cable. As it is the touch screen that does not seem to work, this will allow you to navigate the phone and recover your important data by making a backup in Dropbox or Google Drive before the phone continues to fail.
If your touch screen does not experience any physical damage, but suddenly stops responding to your touch, this may be caused by software problems.
Restart the mobile
Before rushing to disassemble the device or pray to all the saints, it is appropriate that a timely restart of the device can free us from all software failures that can prevent the screen from working. To restart an LG device whose touch screen does not work properly, simply press and hold the power button until the screen turns black, wait for a minute and then turn on the phone, leaving it pressed.
Remove the SIM card and the MicroSD
Sometimes, a faulty memory card or a SIM card may be responsible for the mobile not working as it should. For this reason it is most appropriate to turn off the phone and remove all cards hosted on it. If your device has a removable battery, its removal is also recommended.
Enter Phone Safe Mode
Corrupt third-party applications or software problems can also cause touch screen problems on your LG mobile. In this case, accessing the device in safe mode will disable all third-party applications that may be affecting mobile performance. If the touch screen works well in safe mode, then you must uninstall some of the applications that you installed recently and that may be the source of the error.
To access LG safe mode, first pay for the smartphone and then hold the power button to restart the device. When you see the brand logo, release the power button and press and hold the volume down button. Wait for the smartphone to turn on and then release the button when the device starts with a safe mode indicator in the lower left corner.
The final solution for all our mobile problems. Hard resetting the mobile means returning the smartphone to its factory state, when we take it out of the box for the first time. This will cause us to lose all the data but for something we have recovered them in the first step of this tutorial.
Since the touch screen does not work, we must use the smartphone buttons to restore the device. In the case of LG, with the phone off, press and hold the volume down and power key until the LG logo appears. Then release the power key and press and hold it again. When the factory data reset screen appears, release all keys.
Use the volume keys to scroll through the menu and, within the Factory Data Reset options, select Yes with the power key.