WhatsApp is one of the apps that we use the most throughout the days. More than anything, because of this messaging application we can send chat messages with each of our contacts, since the vast majority of those who use this app. However, there will be many times that different problems appear that will leave us speechless. Like the fact that the names of your contacts do not appear , and the app only shows you the phone numbers in your phonebook.
The truth is that there is a main reason that is usually to blame for this error. However, it may have occurred for another cause. In any case, we will have different options to correct this annoying problem that will even leave us without all our WhatsApp contacts . In addition, we will have to take a look at other problems that we could have with our contacts within the messaging app.
contacts not showing up
You may just not see the names of your contacts. However, there are not a few users who have verified how they cannot reach or see the people they have saved in their mobile phone book within the messaging app. This problem is more common than we think. And, the main responsible for this failure will be the synchronization of the data . Although, in general, we will only have the problem that the numbers of your contacts are shown instead of their names.
And to finish solving this WhatsApp error, the best thing we can do on our part is to restore synchronization from the settings of the messaging app. To do this, these will be the steps that we will have to follow from the phone application:
- First, go to the Settings app on your smartphone.
- Once inside, tap on the Accounts tab.
- Then, go to the WhatsApp box.
- Tap on the Delete account option.
- Next, enter the messaging app and click on the Contacts option.
- Finally, click on the three dots (more options) and tap on Update .
However, if this method, which is usually the solution that fixes this bug, doesn’t work for you and you still can’t see your contacts. The truth is that we will have to review a series of settings, since the configuration of your phone could be preventing WhatsApp from working correctly .
They appear, but only the numbers
It can also happen that, after following the steps of the previous method, we cannot see the contacts or that only the phone numbers appear, but without the names. This may be because your smartphone ‘s security settings are not allowing WhatsApp to work as it should. Although, to fix this app bug, we still have three possible solutions.
In this case, we are not referring to the previous option that we find within WhatsApp with which we can update the mobile phone book with the messaging app. Now, we will have to check where our contacts are saved and synchronize them. More than anything, because it is possible that we have them stored on the SIM card, in the smartphone’s memory or, also, synchronized with the Google account.
It is for this very reason that we must quickly check if the contacts do not appear correctly because the phone cannot locate the numbers. To solve this, we will have to do the following:
- We go to the Contacts or Phone app.
- Then, we touch on its settings .
- Inside, we look for the Contacts tab.
- Next, tap on Sync settings .
- Tap on your account and activate automatic synchronization .
Check the mobile calendar
Another of the main culprits for not seeing the names of all the people that we have saved in our agenda correctly, is precisely this last app. That is to say, that there is a problem with the agenda that prevents us from visualizing each of the names of the people that we had saved on the phone. For this reason, it will be difficult to find someone by name on WhatsApp .
If they have disappeared, we will have to restore the contacts. We may have a backup. But, if not, we can import them from the Google account or from the internal storage of the device. In this way, we will recover all the contacts. And, later, you will have to access WhatsApp to update them.
The permissions may be behind all this problem with the people you have saved in the mobile phone book. Basically, if we don’t have them configured correctly, it will be impossible for the messaging app to be able to access the phone’s contacts. So, in this case, we will have to follow this series of steps:
- First of all, go to the mobile Settings .
- Tap on the Applications tab.
- Look for the WhatsApp app.
- Within this menu, click on the Permissions option.
- Check that the box for Contacts is checked and appears under Allowed . If not, tap on the tab and select Allow.
Missing country code
Although we believe that it does not influence, the truth is that the digits that determine which country a telephone number belongs to will be vital. For this reason, in order for the messaging application to be able to show us the contact, it must be taken into account that it must have the prefix of your country. For example, for Spain it is +34, so check if your contact has those digits added to the beginning of the phone. If it’s not there, you can quickly add it by following these steps:
- First, go to the Calendar of your device.
- Search for the contact and click on its name to be able to edit it .
- If the country code does not appear, it must be put at the beginning of the telephone number .
- Finally, click on Save .
There are contacts that are not in the phonebook
Although it will not be the most common, the truth is that we can find different contacts within WhatsApp that we will not have saved in the phone book. This basically happens because we are added to a group within the messaging app in which there are other people that we do not have saved in the phone contacts.
Therefore, if at any given time one of those people who were part of a group has sent us a message and we have not deleted that chat, it appears within the messaging application. Only with the telephone number and without a name, since we had not saved it in the agenda. The same thing happens if they have left us a missed call through the app.
Although, you do not want to have to continually see those WhatsApp contacts that you do not have saved on your mobile, it is best to delete the chat. In this way, they will disappear and will not be shown again within the app. At least until that specific person speaks or calls you again. However, if you want to prevent those users from writing or calling you, you can always block them .