What to do if your VPN isn’t working and cuts out

Experiencing connection issues or frequent disruptions when using a VPN is a common occurrence. There are various reasons behind these problems, and in many cases, there are steps we can take to improve the situation. In this article, we will provide guidance on what to do when you encounter a poor VPN connection or face continuous interruptions. By implementing some simple changes, you can significantly enhance the performance of your VPN and avoid the frustrating issues that often arise.

Using a VPN becomes essential in certain circumstances. For instance, it offers added security when connecting to public Wi-Fi networks, protecting you from potential threats. Similarly, when traveling to a country with internet restrictions, a VPN allows you to bypass geographic limitations and access the programs and services you need.


What to do if the VPN goes down

Experiencing a VPN failure can present security risks, particularly when using public networks. It’s crucial to take precautions to avoid such situations. Additionally, difficulties may arise in accessing restricted platforms when the VPN stops working.

Detect interfering programs

The initial step is to check for any potential programs that might be causing interference, particularly antivirus and firewalls. These security measures can sometimes perceive the VPN as a threat, resulting in limited functionality or complete failure. To ensure smooth operation and maintain security, it is advisable to use reliable security programs that do not cause such issues. It’s important to note that VPN programs create a virtual network adapter within the network center, which is essential for their proper functioning. Disabling or removing this adapter can lead to connectivity problems and unexpected errors during connection attempts.

Improve coverage

One common reason for VPN connection issues is poor coverage, especially when using a Wi-Fi connection that doesn’t reach the location of our device. This can lead to incorrect functionality and navigation problems. To address this, you can attempt to improve coverage by adjusting certain settings. For instance, connecting to the 2.4 GHz band instead of the 5 GHz band can provide better distance coverage. Additionally, utilizing repeaters, mesh systems, or Powerline Communication (PLC) devices can extend the signal to different areas, resulting in improved internet connectivity.

Maxed Wi-Fi isn't always better

Certain VPN protocols, such as IPsec or OpenVPN, are more sensitive to weak wireless connections. However, using protocols like WireGuard can significantly enhance performance. WireGuard offers high speed and strong security, and it supports “roaming,” allowing for seamless transition between different internet connections without disruption.

Choose another server

Another factor that can impact the performance of your VPN connection is the choice of server. VPN providers typically offer multiple servers located in different countries. If you’re experiencing issues such as disconnections or slow speeds, it’s worth trying to connect to a different server. By switching to another server, you can determine if the connection improves and if you encounter fewer problems. Consider selecting a server located in a country near you, as this can potentially result in better performance.

It’s important to note that some VPN services offer a feature called double VPN, where your connection passes through two VPN servers. While this provides an additional layer of anonymization, it can also lead to connectivity issues due to increased latency. Keep in mind that the double VPN feature may impact the overall performance and speed of your connection.

Check that everything is up to date

Ensuring that your VPN and all related software are up to date is crucial for optimal performance. Make sure you have the latest version of the VPN client and also check for any available updates for your operating system or device. Using outdated software or devices can often result in conflicts and hinder the proper functioning of the VPN connection. Regularly reviewing and updating these components is essential.

Keeping everything up to date not only helps improve performance but also enhances security. Outdated software can have vulnerabilities that malicious actors can exploit. By staying updated, you can mitigate potential security risks and protect your online information.

As you can see, making necessary adjustments and staying up to date can help address any issues with your VPN connection. The goal is to achieve optimal speed, uninterrupted connection, and smooth web browsing experience.