How to Troubleshoot the Google’s Bugs on OnePlus Phones

The ubiquitous Google is part of all Android phones, so we can find errors and problems in any of them. In this case the problem is centered on the OnePlus mobiles that are suffering from a problem that makes it impossible to use the most famous search engine.

This error affects users differently, in some cases the owners of OnePlus 5 and OnePlus 5T see how it is impossible to access the search engine that immediately closes. In other models such as the OnePlus 7 and OnePlus 7T we have been able to verify that when doing a search the wait ends up despairing us without concluding at any time.

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Where these problems come from between Google and OnePlus

All these errors seem to be participants in the latest update of the Google application and would have nothing to do with security patches or recent updates of our OnePlus mobile. As we mentioned before, the error is focused on the Google app, which has caused several users to present their complaints in OnePlus and Google forums, in addition to Twitter.

problema app google en OnePlus

As we show you in the images, this problem causes us not to go over those screens, regardless of the method we use to access the search engine. Recently, Google introduced with OnePlus the possibility of activating and taking advantage of the so-called Ambient Mode with which our screen becomes a photo frame or a smart screen while we load it and the error seems to be centered on this option that advanced in advance Oneplus.

We can fix them

Luckily the solution is not too complex, although it may be different depending on our model and configuration. So far none of the companies, both OnePlus or Google have given a solution in this regard, but by trying what we show you below you can use it again normally.

The first thing we recommend to do is restart our mobile , only by turning it off and on some models come back to work without problems. In other cases this has no effect and we have to resort to clearing the storage and cache of the application. We can do it by entering Settings> Applications

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Disable Ambient Mode if there is no other solution

When none of the above has worked, we can only turn to deactivate the new functionality that seems to be the cause of the problem. We will have to enter the Google Assistant, tap on our profile and then go to the Assistant tab and tap on Phone. Once inside we just have to look for the Ambient Mode option and deactivate it.

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