Despite Intel‘s entry into the graphics card market, the only company that competes with NVIDIA in this segment is AMD. The new family of graphics cards from the company led by Lisa Su, is presented as a powerful and economical alternative. A user has now requested the return of his money after buying an AMD RX 7900 XTX and that it reaches 110 ºC.
The new Radeon RX 7900 XTX is based on the RDNA 3 architecture and was launched on the market on November 3. This graphics card has 6144 Stream Processors and a total of 96 RT Cores. This graphics card works at a base frequency of 1855 MHz, it has a Game frequency of 2269 MHz and a Boost frequency of 2499 MHz.
Great criticism of the temperatures of the new AMD GPU
A Reddit user has launched a curious message about the new Radeon RX 7900 XTX . Said user says that when gaming in 4K with heavy GPU workload, the GPU exceeds 100ºC with no problem. The user complains about this, indicating that they are absurd temperatures . Given this scenario, he has requested a refund of his money, but AMD has refused, saying that they are normal temperatures.
We might think, without AMD’s response, that it’s a problem with a certain graphics card . It is normal to think that, a graph with a manufacturing defect or whose thermal paste is bad . Now, the information given by AMD tells us that the company knows about this problem from the beginning.
HardwareLuxx has tested the stock AMD RX 7900 XTX and the model developed by PowerColor. The interesting thing is that both models reach a temperature of 110 ºC on the heatsink and up to 76 ºC on the GPU. This means that the graphics card would have serious temperature problems.
When the graphics card reaches these temperatures, it protects itself by reducing the frequencies. The reduction of frequencies supposes a loss of performance, seeking to protect the GPU. Hence, the user has requested a refund of his money.
Upgrade. From AMD they tell us the following: “We are aware that a limited number of users are experiencing unexpected thermal slowdown on AMD Radeon RX 7900 XTX graphics cards (reference models manufactured by AMD). Users who experience unexpected thermal slowdown of an AMD Radeon RX 7900 XTX should contact AMD support.”
Is 110ºC really common?
The question has arisen as to whether this temperature given by this user is something really common. We have been looking at other websites specialized in hardware and the data does not match. Tom’s Hardware talks about up to 70 ºC on the GPU and Adrenaline and TechPowerUp talk about frequencies around 60 ºC. In all three cases we are talking about the Radeon RX 7900 XTX with the standard AMD heatsink.
The data that we have been seeing does not indicate these temperature problems at any time. It is rare that AMD has given this response to a problem that seems totally specific.
On the other hand, we should have more data about it to know if it really is a general or specific problem. First of all, we don’t know which tower you are using and how good the airflow is. It also does not specify if you have modified the working frequencies of the graphics card. We also do not know if it is a custom model of any assembler or it is an AMD reference model.
