It is possible that your MacBook Pro is experiencing some problems with its front panel and there are certain faults that can always appear regardless of whether you use a screen protector for MacBook or not, if you take care of the computer or not. Not all logically, since we are referring to certain factory defects that Apple itself covers with free repair programs . Precisely one related to the screen is the one that the Californian company has now expanded. We tell you below everything you need to know about it.
What fault is it that appears?
The fault in question lies in the backlit panel of the computer, causing it to appear overlit in some areas. Although the most common is that it occurs in the lower part, there have been cases in which it has appeared in other parts such as the upper part or the sides. The failure with the naked eye is seen as in the image you will see below, as if there were small spotlights illuminating the equipment. Obviously such a tedious failure is not normal, since it even makes it difficult to see the screen and it is confirmed that in some units it is due to a problem during the manufacturing process.
MacBook that can be affected
The computers affected by these problems are the 13-inch MacBook Pros sold between October 2016 and February 2018. Therefore, many units can have this defect, since it lasted for several generations for two years. You probably have doubts about whether or not your computer is suitable to access this repair and to check it, it will be enough for you to go to the upper left part of your computer, click on the Apple icon and then on “About this Mac“. At that moment a window will open in which you will be given information about your Mac, including the model and year of the device.
How to access repair
As we said, Apple is repairing the affected equipment for free . Actually, it had already been doing it for almost two years and although it was estimated that by this time the problems could be solved and most of the defective units repaired, in the end this has not been the case and this additional warranty period has been extended. To access the free repair service you will have to contact Apple or an authorized technical service, for which you will have to make an appointment, although in some cases you will have the possibility of having it picked up at your home. You can do this by going in person to an Apple Store or SAT, from the Apple technical support website , by phone at 900 150 503 (free from Spain) or from the Support app.
