Macs with an M1 chip have revolutionized the world of Apple computers thanks to their performance and power. Until now everything was good words and excellent compliments towards these first Apple laptops with their own chip, however, some users have begun to report problems with switching users and the screensaver. In this post we tell you what these new Mac failures consist of and what is the possible solution.
Big Sur user change issues
The new macOS Big Sur operating system allows you to enjoy a quick switch between users of the same Mac without having to first log out of one and then log in to a different user. This makes switching between different users much easier and more comfortable, but it is precisely this function that is causing problems on some Macs that mount the famous Apple M1 chip.
The problem is that when some users use this feature to switch between different accounts quickly, the Mac automatically launches the screensaver. In addition, if this were only the problem, the news would not be excessively serious either, but when the screensaver appears the mouse follows the upper part and even if you try to move it nothing else works.
Solution to this problem
In order to continue using the device, users are forced to perform one of the following actions:
- Close and reopen the lid of the MacBook Air or MacBook Pro.
- Press the power button or TouchID.
- Use the Alt-Command-Q letter combination to return to the login page.
It is worth mentioning that the problem is happening in different Mac models with M1 chip, that is, both in MacBook Air, MacBook Pro and Mac mini and indistinctly the version of Big Sur in which the device is found according to the MacRumors forums, forums from the Apple and Reddit community.
Another way to prevent this failure from happening
If you don’t want to have to go through the solution that we discussed above, what we recommend until Apple remedies the failure is that you deactivate the fast switch between users. Of course, you can also contact Apple so that they can suggest a solution to this problem and can even guide you to carry it out. However, it seems that this will be a persistent failure, at least, until the next update of macOS Big Sur.
