Any type of software can present problems randomly. Something quite common that can happen is that the Apple Watch does not receive the notifications from the iPhone . In this article we explore all possible options to solve this problem.
Check duplicate notifications
The first thing to check is the notification settings in the iPhone’s ‘Watch’ application. You have to know that the notifications that reach our watch is because it is linked to the iPhone and they are duplicated. In the case that it is an Apple Watch LTE, this does not happen if it is no longer linked to the main device.
To manipulate the notification settings, follow these steps:
- Open the ‘Watch’ app.
- Scroll down to the notifications section.
- In the first block, you will see the native applications. Enter inside each one and check that it is marked as ‘Duplicate iPhone’.
- Check that all the applications in the second block are checked.
In these cases, native and third-party applications will be well configured so that notifications are received on Apple Watch.
Check the ‘Do not disturb’ mode
It is important that the Apple Watch is not in the ‘Do not disturb’ mode. If activated, you will never receive any duplicate notification from the iPhone or from the Apple Watch. In order to check whether it is activated or deactivated, simply swipe from the bottom upwards. Inside the control center you will find the icon of a moon , which if activated will mean that you are activating this Do not disturb mode.
If it is activated, in the main sphere of the Apple Watch you will see at the top the ‘Do not disturb’ icon that is present in the control center.
In addition to checking that this mode is not activated, it should be noted that the devices are connected. If this is not the case, we will see how an x appears in red on the dial or in the control center, or the profile of our iPhone in red and an arrow going through it.
Turn iPhone on and off
One of the most basic but most effective solutions is to turn off the iPhone. Turning it off automatically unlinks the Apple Watch and resets the notification system. It is important to leave the iPhone off for a few minutes and if it can also be the Apple Watch. Once the iPhone is started again and the Apple Watch in theory should work correctly.
In the event that none of these solutions has ended up solving the problem you have, you should resort to more radical options. It is best to unlink the Apple Watch from the iPhone completely but you should bear in mind that all the settings of the smart watch will be reset. The health data will be stored in the backup that is made on the iPhone through the Health application. In order to carry out this unlinking process, the following steps must be followed:
- On the Apple Watch, tap on the side digital crown.
- Go to the ‘Settings’ app.
- Go to the ‘General’ section.
- At the end of the list you will find ‘Reset’.
- Press and select the ‘Delete content and settings’ option.
Once the process of unlinking Apple Watch has finished, you can do the pairing from scratch. The process is done in the traditional way, using the main iPhone to perform all the settings since the watch will be like new.
Wait for update and contact Apple
It is possible that a bug in the iPhone or Apple Watch operating system is causing the communication problem between both devices. The smart thing to do is wait for a new update to come out after unlinking has not resolved the issue with notifications.
Another option to explore is to contact Apple technical support who will try to help as much as possible to solve this problem. The first thing they will ask you is to reset the Apple Watch by unlinking it.