Today, most of the large operators in our country have applications for Smart TVs so that we can enjoy their content on them without having the decoder plugged in. The Movistar app, for example, is compatible with most televisions of all brands, just like Orange or Vodafone. However, it seems that there are a number of LG televisions that do not support the installation of Movistar Plus+ on them . We tell you more about this topic.
Although it may sound strange, there are users who are continually complaining about this problem, since Smart TVs should be able to run this Movistar Plus+ application without any problem. Users also report that applications from other operators such as Orange and Vodafone are available , which makes the issue even more strange.
The app is not available on all LG TVs
As we say, we are facing a rather strange topic. If we go to LG’s own page on compatibility with Movistar Plus+ we can see how in the section where all the compatible models are, the website itself recognizes that « All LG TV models from 2012 are compatible with the Movistar app Plus+» . In fact, in this section we can also see all the steps that we must follow to be able to install this application on our LG TV, steps that are not complicated or different from those of installing any other app.
This before is linked to a long list of compatible televisions that is available to view on the same page that we have put above. In this extensive list we are going to be able to see, as the web promises, models that go from 2012 to the most current models that the company has brought to the market. Now, do each and every one of the televisions that LG has launched appear on the market? The answer is no .
In the Movistar forum we can see how there is a multi-page thread on this subject. In it, we can see how several users are reporting that their LG televisions from this year are not compatible with the Movistar Plus+ application , something that is quite surprising. It is logical that when time goes by a Smart TV becomes obsolete and cannot access all the most modern functions, but it is not so if we take into account that we are dealing with models that have been launched this year.
The reason for this lack of compatibility given by users, who have contacted LG’s technical service and Movistar, are several. Some users report that this lack of compatibility is limited to those LG Smart TVs that are not Full HD , so they do not have the Movistar Plus+ application available to download. Others report that LG’s customer service comments that the incompatibility of the app with these models is due entirely to Movistar.
We do not know which are all the models that are affected by this problem in order to install the Movistar Plus+ app, although it does seem that it is mainly about 24-inch models from this same 2022 . In this same forum, Movistar assures that this same month of August it was going to release an update for its application that could solve this problem with LG televisions.
