Electronic commerce is nowadays very important. We have more and more pages and platforms where we can make purchases and payments online. However, attacks have also increased. After all, hackers take advantage of what is most used to launch attacks. In this article we are going to talk about what to do in case of a scam when paying with PayPal.
Steps if you get scammed when paying with PayPal
We can say that PayPal is one of the safest payment methods when we buy something online. It is precisely because it allows you to claim when something has not gone well. For example, if we have bought on a page and it turns out that the product was a scam, it has not arrived or our money has been stolen.
If you have bought something through PayPal and need to claim, the first thing you have to do is log in to your account and access the link to claim . There you will see a screen like the one you can see in the image below, with everything you need to file a claim.
There you will have to click on the Report a problem button. You will see the last transactions you have made and what you have to do is select the one that interests you. It will automatically show you the transaction code and a button to click Continue and continue with the process.
Once this is done, the next thing is to report what the problem is . For example, if you have not received a product, if what they have sent you is false, etc. From then on, everything will depend on the seller and the PayPal process. You may receive the money immediately or you may have to wait up to 20 days for PayPal to analyze the case individually.
Keep in mind that you will not always get your money back. PayPal will decide based on the evidence and the situation if you really should have your money back or it is a case where you are not entitled to it.
You will not always receive the money from PayPal
An example of when you won’t get your PayPal money back is when you’ve bought something with a misleading description . That is, for example, you may buy a mobile that is actually fake, but in the description they clearly indicate what specifications it has and it is seen that it is not the original model. You have really bought something and they tell you what it is like. In that case you have simply fallen into a trap, but the seller has not done anything illegal.
It will also not refund your money if the seller asked you to return the product and you sent it back. With that you have accepted the seller’s request and you do not have the right to receive the amount back, so you would have to wait to receive another product with similar characteristics.
Therefore, as you have seen, it is very easy to file a claim with PayPal when you have bought something and have had a problem. Internet scams are frequent and you can have a wide variety of problems and without a doubt one of the most dangerous is when you buy something and get scammed. However, you must bear in mind that you will not always be protected, so you must see if a page is reliable to buy and avoid problems.