Troubleshooting Windows: Effective Ways to Fix App Crashes and Freezes

Windows, while a robust and versatile operating system, is not without its quirks and occasional bugs that can affect application performance. From minor glitches to major system freezes, these issues can hinder your productivity and frustrate your experience.

Understanding how to effectively address common problems with application execution, startups, and blockages can save time and enhance your computing environment. Here’s a step-by-step guide to resolving these issues in Windows.

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Restarting to Resolve Application Errors

One of the first steps in troubleshooting any application issue is to restart the application. This can resolve temporary glitches affecting its performance.

  1. Close Normally: Attempt to close the application using the ‘X’ icon at the top of the window or through its menu by selecting ‘Exit’ or ‘Close’.
  2. Use the Taskbar: If the application doesn’t respond, right-click the application icon on the taskbar and select ‘Close window’. This method can sometimes force a non-responding application to shut down more effectively than the standard close button.
  3. Task Manager Shutdown: For applications that remain unresponsive, you’ll need to use the Task Manager. Access this by pressing Ctrl + Shift + Esc. In the Task Manager, find the application’s process, right-click, and select ‘End Task’. This is particularly useful for applications that have stopped responding entirely.

Resetting Windows UWP Apps

For apps downloaded from the Windows Store or those that come pre-installed on your system, Windows offers a more nuanced approach to troubleshooting through resetting the app.

  1. Access Settings: Press Win + I to open the Settings app and navigate to the ‘Apps’ section. Here, you will see a list of all installed applications.
  2. Advanced Options: Find the problematic app in the list, click on it, then select ‘Advanced Options’.
  3. Reset the App: In the app settings that appear, you will find a ‘Reset’ button. Clicking this will revert the app to its original state, as it was when first installed, potentially resolving any issues caused by corrupted data or settings.

Tips for Smooth Operation

  • Regular Updates: Keep your applications and your Windows operating system regularly updated. Updates can fix known bugs and improve stability.
  • Install Quality Software: Only download applications from reputable sources to avoid software that might contain bugs or, worse, malware.
  • System Maintenance: Perform regular system checks and maintenance, including disk clean-up and defragmentation, to ensure that your system runs optimally.
  • Backup Important Data: Regularly back up important data. In cases where troubleshooting necessitates more drastic measures like a system reset or reinstallation, having a backup ensures you don’t lose valuable information.


Dealing with application crashes and freezes can be frustrating, but by following these steps, you can often resolve these issues quickly. Whether it’s a simple restart or a full app reset, each method can help restore functionality and improve your system’s reliability. Remember, preventive measures like regular updates and backups can also significantly reduce the frequency of these issues.