That an app closes alone on the iPhone is something very unusual and therefore can raise doubts about the reason why it happens. If this is occasional and does not happen again, it is possible that it was a simple point failure and therefore there is no reason to worry. However, if this problem is common and it is not only in one specific application but in several, you must investigate to find out what is happening. In this post we help you solve that problem with the unexpected closings of apps on iOS.
Are you in an iOS beta?
Unexpected closings of applications and restarts of the iPhone are usually the most common bugs that we find in beta versions of iOS. We understand that many of the times these versions are installed is in order to be able to try some new features first or check if any problem present in the latest official version is resolved, but the risk that you run to have these bugs is important. If you are in one of these versions, we strongly recommend that you return to the latest stable version, for which you must follow these steps.
- Go to the IPSW website from your Mac or Windows PC and download the latest stable version compatible with your iPad.
- Deactivate “Find my iPhone” from the phone itself. You must do it from Settings> your name> Search.
- Connect iPhone to computer.
- Depending on the computer you have, open one of these programs:
- iTunes on Mac with macOS Mojave or earlier and Windows PC.
- Finder on Mac with macOS Catalina and later.
- Put the iPhone in DFU mode.
- On the computer, press the “Restore” button while holding down the Alt / Option key .
- Select the IPSW file you downloaded.
- Follow all the steps indicated on the screen and do not disconnect the iPhone until the process ends.
Once you are done with this you will have the latest version of iOS operating on your phone, having to configure it as new or with a backup. In principle this would be the end of the problems of closings in applications, but if it is not, you should continue reading the following sections of this article.
Check for app updates
A rule that the App Store has to host all applications is that they are optimized to work on iPhones, since otherwise it would be absurd if they were published. However there are some versions that, due to a technical failure, come out with a problem. This usually occurs on rare occasions and very rarely with very popular apps, but in any case there is only one way to fix it and that is by updating the app to the latest available version, if any. To do this you must go to the App Store, click on your photo and swipe up so that the applications to update appear.
Defects in iPhone software
If by chance the iPhone has started to fail after the last software update, we can give this version of iOS the main suspicion. The only solution in case this is the problem is to wait for Apple to release a new system update. For this you must go to Settings> General> Software update to check if there is a newer version ready for download and installation.
On the other hand, if this is not the problem, we must take into account an aspect related to the iOS software. This is very good, but in the end there are many processes that we carry out with it, updates that we install on top of it, backups from other previous iPhones and an endless number of processes that generate what is known as “junk files” and that could cause the phone does not work optimally. Therefore, the recommendation that we can make to avoid this problem is to Restore the iPhone without backup , although you can save some data synchronized with iCloud if you go to Settings> your name> iCloud and select the respective tabs. As for the way to restore, the option to do it is available from Settings> General> Reset and click on “Delete content and settings”. However, we recommend doing it through a computer as it is a “cleaner” restoration.
Mac with macOS Catalina or later
- Connect iPhone to Mac via cable.
- Open a Finder window and click on the name of the iPhone in the left bar.
- Go to the General tab and click on “Restore iPhone” .
- Follow the steps that are shown on the screen and do not disconnect the device during the process.
Mac with macOS Mojave or earlier
- Connect iPhone to Mac via cable.
- Open iTunes and go to the management part of the device by clicking on the icon at the top.
- Go to the Summary tab and click on “Restore iPhone” .
- Follow the steps that are shown on the screen and do not disconnect the device during the process.
Windows PC
- Connect iPhone to computer via cable.
- Open iTunes and go to the management part of the device by clicking on the icon at the top.
- Go to the Summary tab and click on “Restore iPhone” .
- Follow the steps that are shown on the screen and do not disconnect the device during the process.
RAM failures
Apple can take advantage of the fact that it is she who designs the iPhone software and processor, which gives her an advantage over the competition in terms of RAM management. Therefore, for many optimization apps that are used, they will really be unnecessary and the fact of having several apps open at the same time would not cause others to close unexpectedly. However, there could be a failure of the RAM at the physical level or of the device board that generates these problems. In these cases there is only one option: go to Apple or an authorized technical service . In these places they have tools designed to be able to carry out a clear diagnosis of what happens to your iPhone and they can fix it. Once they check it, they can give you a quote for the repair, and it can even be free in case it is due to a factory defect.
The option of going to an unauthorized service may be counterproductive, not only because of the tools they use, but they also would not have official spare parts and you would lose the warranty of the iPhone if it had one. The same happens if you try to repair it on your own , since if you do not have too much knowledge on the subject it is possible that you can make the phone unusable.