Maybe you want to know when your train arrives to warn someone to wait for you at a certain time, or you think it is taking too long and you don’t know if it has been cancelled. On the other hand, if you are on your way to the station with the right time and you don’t know if you are going to arrive on time or if you are lucky that the train is delayed, you are in luck because you will be able to find out now. In the Renfe app you can find out from your mobile if your train arrives on time or is late.
It is a piece of information that will be useful to you on many occasions, it can even help you to find out if you have the right to claim part or all of the ticket due to delay, and you only need your smartphone to know it. Well, yes, an Internet connection and the Renfe app.
First of all, download the Renfe app
The first thing you have to do is download the application on your mobile, since you can buy tickets from there, see information about your trips, check your profile, find out about upcoming departures and arrivals and much more. You can filter your searches, add extras to your trips and much more, although what we are interested in now is knowing the status of the train in which you are traveling in real time.
You can download the app in the application store of your mobile:
Then you must install it, give it the necessary permissions, access your account or create one and it will be ready whenever you need it.
How to know if your train is on time
Of course, it is information that you can consult since you will have to look for the information of the purchased ticket, being valid if you have already purchased it. We advise you to do so to ensure that there are tickets when you arrive at the station and to be aware of all the news at the moment.
Finding out if your train is late is very simple , you just have to follow these steps:
- Go to the Renfe App
- Log in
- Click on the option My trips
- Tap on that day’s ticket
- Click on Real-time route
- The information will appear
In the new screen that you will see, it will indicate the moment in which it passes through each of the zones in which it stops and if it is late or not, in addition to the delay time. If it goes on time, you will be able to know all the data you need to know when it arrives at its destination.
However, if it is taking longer than necessary, you can claim compensation . You can request it after 24 hours from the arrival of the train up to a maximum of 3 months from the date of travel.
If you’re waiting for someone
If another person wants to check the next arrivals because they are going to wait for you at the station or you want to know this information and you do not have the ticket, or it is even you who is going to pick up another person, you can check it in the app in the Train Info section.
From there you will have to search for the station and information will appear on the next departures and arrivals. The minutes that some trains take are also displayed, data that you will see in red.
The steps are these:
- Go to the Renfe App
- Log in
- Go to the Train Info section
- Select the station or confirm Near me
- Scroll to the Departures or Arrivals option, depending on what you want to consult
From there you will be able to see the departures and arrivals of all Renfe trains , and if there is still time you can see it later to see if there are any last-minute changes. Thus, you will always arrive on time for your appointments and you will not be left with the uncertainty of when you will arrive, if the train has already passed or if it is delayed.