Sony has boasted screen technology for many years. Xperia smartphones have inherited attributes that the Japanese firm has integrated into its televisions for years. We remember the time of the Xperia with Bravia technology, to the most modern terminals of the house, which have OLED screens and 4K resolution. But as nobody is free of problems, today we are going to review the screen failures of the Xperia XA1 and its possible solutions.
The Sony Xperia XA1 was presented at the Mobile World Congress of 2017 as a mid-range device with some interesting attributes, such as NFC connectivity not so present in the mid-range then and a 23 megapixel rear sensor , Exmor RS with hybrid autofocus and 88 degree lens. But the device has experienced some screen problems since then.
The tactile problems of XA1
Some users report that the touch screen does not respond as it should . Many have to touch several times for the action to occur, and its fluency is not adequate in games or while sliding the vertical scroll of a web page.
How to fix them
Calibration tool
One of the methods to fix this problem, which is a factory-known fault, is to download an application that allows you to calibrate the touch screen. To do this we click on this link and download the “apk” file. We will have to make sure that our mobile phone has the installation of unknown sources enabled from the settings and security menu.
Once the app is downloaded, we must copy the “apk” file to a microSD card and proceed to its installation on the phone. Once the tool is installed, we execute it and place the Xperia XA1 on a flat surface and press the button in the center of the screen. The application should calibrate the screen and make the problems disappear. Once done we can delete the application as it will not be more useful.
Other solutions
Sony is aware that these failures may occur and makes some recommendations to try to solve these problems. As we have commented previously, if the screen of your Xperia XA1 does not respond, its sensitivity is too slow or the opposite , try the following solutions, since there are other factors such as dirt, heat or some screen protectors, which can be The cause of the problem.
- Make sure the screen protector is properly adjusted and that there are no bubbles, dust or moisture under the screen.
- Remove any protective cover or case from the device to verify that it does not interfere with the touch screen.
- Clean the screen with a clean dry cloth to make sure the touch screen is completely clean. It is also recommended that the hands and fingers are clean and dry before using the touch screen.
- If the device is too hot, touch functionality may be affected. We must let it cool before continuing to use the touch screen.
- If the problem occurs when the Xperia XA1 is charging, we must ensure that we are using an original Sony charger and a USB cable specifically designed to charge the device. Other chargers can influence poor touch screen functionality.
- If we have a memory card, it is recommended to remove it and restart the device. If removing the memory card solves the problem, the SD card may be damaged.
Mobile always updated
Of course, we must be sure that the mobile has all the updates released by Sony. The company has launched several for the Sony Xperia XA1 and some of them were related to the improvement in the touch experience. For this we go to the System Settings / Updates to make sure that we have no pending.
Test the screen for ourselves
There is also the possibility to check if it is a hardware problem that may involve replacing the touch panel. For this we dial in our mobile ## 7378423 ## Once the menu opens we choose Service Test and then Touch Screen. Now a black window will appear, allowing us to make touches or lines to check the operation of the touch and the precise areas where it may be failing.
