One of the problems that most frighten users who own a Playstation 5 is that of not getting an image on the screen. The origins of these problems can be many, but if you have been touching resolutions, have changed television or monitor or suspect that a cable is giving problems, nothing better than resetting the video settings to clear up doubts.
Why doesn’t my PS5 give a picture?
That your PS5 has stopped offering an image could be due to many aspects. One of the most common problems is the selection of a wrong resolution that is not compatible with the screen to which the console is connected, so that, even if the console is working correctly, the screen will not be able to interpret the video signal. .
Another cause of a black image can be the use of a poor quality cable. If you have a 4K television compatible with 120 Hz, your console will probably recognize it, but if the cable used is not HDMI 2.1, it will not be able to guarantee that the data will be sent correctly. For this reason, it is very common to see that the console turns on without problems while the screen ensures that no signal is reaching it. The solution obviously is to change the cable for a quality one.
Reset video settings
Anyway, when you suffer from this type of problem, the best thing in these cases is to reset the video settings, in order to force the console to display a very low resolution without activating HDR or strange refresh rates. In this way you will be able to download any type of bad configuration, and from there define the ideal resolution for your screen.
To reset the video settings of Playstation 5 you only need to enter the safe mode of the console, and to get it you just have to follow the following steps:
- Make sure you have the console completely turned off. Remember that PS5 usually goes into sleep and hibernation, and in this mode the console shows an orange light in its front area. If the console is in that mode, unplug the power cord and wait a minute to plug it back in.
- Now you should turn it on, but instead of pressing and releasing the power button, press it and do not release it until you hear a second beep.
- The second beep will appear after a few seconds, and that will be when you must release the button and look at the screen.
- The console will have started the safe mode, a mode in which the wireless connection of the controller is not active, so you will have to connect the Dual Sense with a USB cable to your console.
- With the controller connected, press the PlayStation button and you can see the Safe Mode menu.
- Select “Change video output”
- Select “Change resolution.” And press the Ok button on the next screen
The console will automatically restart and restart in normal mode showing the resolution selection screen, showing those resolutions that are not compatible with your screen and allowing you to choose the “Automatic” option so that the console automatically selects the most optimal option.
If for some reason you are still having problems, you could try choosing the resolution manually and looking for the resolution that is causing you problems.
