If your iPhone has been stolen, one of the first things you should have done is lock it using iCloud. Something similar happens when your iPad has been lost or stolen. If fortunately you have managed to recover that device you will find it impossible to access it after having blocked its use, something that until now has been solved by communicating with Apple through its different channels. Now the company is beginning to offer the possibility that we ourselves can unlock it if necessary.
Apple enables an unlocking web for iPhone, iPad and iPod touch
From MacRumors they have echoed a new Apple support website that, at the moment, is only available in the United States. This gives the possibility that the user himself is the one who tries to prove that he is the legitimate owner of an iPhone, iPad or iPod touch that has been blocked through iCloud, either by mistake or by having found it after giving it up for lost.
This could first generate some controversy and even fear to the original owner in the face of a thief could unlock your device, however Apple has enabled a series of key questions that will make only its true owner be able to unlock it. Among the data that the company claims to make the unlocking request is not only the name, surname or Apple ID of the owner of the device, but also some others such as the date and establishment in which it was purchased. The process will not be automatic at all, as Apple will have to review it after submitting the form.
What happens if you are not able to prove that you are the owner?
As we said before, this process will not allow you to instantly unlock a device after submitting the form. This, far from being a major downside, could be good news since there will always be a real person behind that will review each form in order to carry out the unlocking process. It is not known for sure how long it will take, but it is already an interesting alternative for those who do not want to be forced to contact by chat, phone or any of the other ways that Apple continues to have available to the user.
Precisely the contact channels indicated above are still the only ones in other countries outside the United States. We suppose that this new self-service website will eventually reach other territories, so it is interesting to know how it works. And answering the question posed, no, nothing will happen if it cannot be verified that you are the owner because you will have the opportunity to fill in the form again or contact an Apple specialist directly. Of course, you must also have certain key data at hand to prove that you are the owner.
We remind you that after unlocking a device that was locked, the data will be permanently erased. This is yet another reason why it is always advisable to make backup copies on a regular basis. If you have not done so, you can recover your device, but not the data.
