There are many functions of our smartphones that are not even worth mentioning on the manufacturers’ websites, but which are very useful for a large number of users. One of these functions is OTG connectivity , which is available on the Moto G7 and Moto G7 Plus although sometimes it does not work properly.
Connectivity called OTG or USB On The Go, allows devices with a microUSB or USB-C port to have an interconnection plus. The mobiles compatible with this technology support the input of an external expansion memory (Pendrive) in a similar way to when we connect it to the computer.
The Moto G7 and Moto G7 Plus maintain the essence of all the connectivity possibilities offered by mobile phones a few years ago. In this way, you can easily exchange files between a Pendrive and our mobile or vice versa. It is necessary to have a special adapter, in this case, that connects to the USB-C port and offers us a USB input, where we will introduce the external memory.
OTG failures in Moto G7 and Moto G7 Plus
Motorola forums are packed with users begging for answers to the failures that OTG connectivity usually presents. We have found the most frequent solutions, or at least those that are working for the affected users.
MicroSD card as internal storage
One of the problems is that we have a microSD card in the terminal, and this has been formatted by Android to function as internal storage. If we have the card configured in this way, we will cancel the possibility of activating the OTG connection when we connect a Pendrive to the mobile.
The solution is to remove the external memory card from the mobile, or format it again as external storage. Now, we should be able to connect our Pendrive and the OTG technology will work correctly on our Moto G7 or Moto G7 Plus.
Adapter not supported
Another problem may be in the adapter. Not all are compatible with our mobile phone even if we are facing a USB-C to USB adapter. In this case we will have to try another adapter. We leave you just below with an economic example that you can find on Amazon. There are few users who have gone “crazy” finding a solution, until they have changed adapters and have verified that everything works correctly.
Buy USB-C to USB adapter for Motorola Moto G7 at Amazon
Pendrive failures
On many other occasions the problem is directly in the Pendrive that we want to introduce in our Moto G7. Then we review the most common failures with this type of device.
Formatted in FAT32
The Pendrive must be formatted on a PC in this file system. In case of introducing the device in formatted in NTFS the error is almost inevitable.
High storage capacity
errors are likely to occur with high capacity Pendrives from 256 GB , since they exceed the maximum allowed by this reading system.
Pendrive failed
These types of devices are often easily corrupted , so it is possible that the origin of all evils is in the Pendrive. The solution involves testing with a different memory.
