If you have problems or want to update, restart or reset your Movistar router

The router, like any other technological device that we have at home, is prone to errors of all kinds. Your WiFi may stop working or you may not directly have a connection with any of the equipment you have connected to it. If you have a Movistar router and you have any of these errors, the most common solution is to restart your device, although if the error persists you will have to reset it (or restore it). We explain how to do both and what is the difference between the two.

Although these are the main reasons that will lead you to restart or reset your Movistar router, it should be added that if we decide to reset it we will have an additional advantage: our equipment will be updated with the latest firmware available . Before telling you about the process, it should be noted what each process consists of and the implications they have.

restart or reset your Movistar router

Is rebooting the same as resetting?

Restarting our router is, in essence, the same as doing it with a computer. What we are doing with this is that the device disconnects and stops all the processes that it was carrying out at that moment . This solution is generally the one recommended by our operator when we have connection problems, or when our internet is experiencing cuts or is much slower than it should.

Carrying it out is also very simple. All we have to do is press a button on the back to turn off the device. It is very important that we do not press the button to turn it off and turn it on immediately, since the restart process would not be carried out. Normally, we leave it off for around 20 or 30 seconds . There is another way to do it, which is by accessing the router’s configuration menu, but it is a more complex process that in the end will give us the same result.

Now, is resetting or resetting our router the same? The answer could not be clearer: no, it is not . What we achieve by doing this process is that our equipment returns to a factory state, so that all the configurations that we have made prior to the reset will disappear . With configurations we mean changes in the WiFi password, opening of ports or a change of the SSID, for example. In exchange for this, as you have read a little above, what we will achieve is that our equipment is automatically updated to the latest version available.

How to reset your Movistar router

As we have already explained above how our Movistar router is restarted, we are going to see how to reset it . It is important to point out that this process is quite similar whether we have a Smart WiFi router or an ADSL router from the operator, but we are still going to show them separately.

  • Smart Wi-Fi Router (HGU)

To be able to reset our device we are going to have to do it first with some long and narrow object such as a toothpick or a pin. Once we have it, all we have to do is turn the device over and locate a hole that has the word “Reset” right above it. To reset the device we will introduce the object until we notice that we are pressing a button and we will leave it pressed for 10 seconds . After 5 minutes, our device will be factory reset and updated to the latest version.

Reset Smart WiFi router (Movistar)

  • ADSL Router

As we have explained above, the process is very similar, except that the button is on the other side of the ADSL router. To reset the device, we will press the button in the same way with a narrow and pointed object for a few seconds. We will know that we have successfully reset it when the lights of the device turn off completely and begin to light up in phases .

Reset ADSL router (Movistar)