The popular Huawei P Smart 2019 offers users a complete and balanced equipment, although sometimes the loss of mobile data, WiFi connection and signal makes the result is not what we could expect from this terminal.
With the intention that we can continue using our mobile phone when it runs out of signal, we show you some steps to follow to solve these widespread problems in the mid-range of Huawei that incorporates a Kirin 710 processor.
Reconfigure network and mobile data settings
One of the most widespread problems is that our Huawei P Smart 2019 does not connect to the mobile data network , something that can have a simple solution. First of all we go to the device settings and touch on Wireless and networks> Mobile networks> Preferred network mode changing it to 4G / 3G / 2G Automatic networks. From this same section we can also configure our access point name, which must be provided by our operator.
In the event that previously if we had a signal, we must be aware that there are points and places where the signal is lost or that it could be a punctual error. If the fault continues, we can call the mobile operator to find out if it is a widespread problem or only ours.
Problems making calls
If our mobile phone does not allow us to make calls, before trying any option, we can check if the SIM card is correctly placed , it is common that after a blow or sudden movement has moved and is the only cause. If despite this we still have no signal, we have to restart the terminal and enter the PIN to check if it really is a fault of the Huawei P Smart 2019.
One of the most common causes is that our mobile phone has restricted calls , to eliminate this option we go to the phone and in the three points at the bottom we press to enter settings. Then we choose call barring and then uncheck all options to allow them all again. In case our problem continues, we will have to call the company to reach a conclusion or know if it is another problem of our mobile and we have to follow the next advanced steps that we teach you.
Advanced solutions in the Huawei P Smart 2019
In the event that our Huawei P Smart 2019 continues to suffer from continuous signal errors, calls and data connection, we will have to save and protect our images outside the phone to format it and make it return to the factory state. For this we are going to reset our Huawei mobile or by means of a more complete hard reset even, causing that there is no trace in the phone of previous files.
To do the hard reset we will have to turn off the device and then press and hold the power button and increase volume until you see the Huawei logo on the screen. Then with the volume keys we will move until we reach SELECT WIPE DATA / FACTORY RESET and then with the power button we select it. Once the process is finished we can reconfigure it as if it were new , hoping to make calls and connect to mobile networks.
