On some occasion all users have to restore the factory settings of their mobile, something that we can need in any model and device brand, since little by little the memory ends up being affected and in other fields it does not work as the first day. So you can restore the Samsung Galaxy J5 in a simple way, we have explained step by step what you should do.
By clicking on reset, we will remove all the applications that we have installed on our Galaxy J5 , as well as the complete gallery, music files and downloads, so it is best to move all those important files that we do not want to lose to a computer. In turn, it is recommended that we remove the micro SD card that we can have on our mobile phone, in this way we will keep all the files that we have stored on this card safe.
How to reset the Samsung Galaxy J5
Once we have saved all our important files, we will proceed to restore it, allowing us to delete each and every one of the data from the device. To start we go to the mobile phone settings and among the options we will look for general administration and then find the option to reset. By clicking on this section we will find several options, among which is reset factory values , which interests us in this case.
It will inform us that all the files of the mobile will be deleted, as well as the Google accounts, Whatshapp and the rest of the applications that we have installed, so we will later have to remember the access data. When we are determined we press the button to reset and once we introduce our security method it will start doing all the work, we must have enough battery since if it is turned off in the middle of this process, it can lead to major failures.
Hard reset, a more advanced option
In case our screen does not work correctly or for another reason we do not have the possibility to access the device, we have the option of resorting to hard reset , a similar process where we will delete all the files of our Samsung Galaxy J5.
To do this we will have to press and hold the power button at the same time as the volume up button, until the Samsung logo or a series of options appears on the screen. When entering the hidden menu we will move with the volume keys, until we are placed on the SELECT WIPE DATA / FACTORY RESET option where we will enter with the power button. Again in the same procedure we go to YES-DELLETE ALL USER DATA and then enter REBOOT SYTEM NOW . Once we have completed these steps, the phone will begin to be restored to factory settings and possibly our performance failures are resolved.