How to get Movistar to give you a new mobile if it breaks

Movistar insurance allows us to insure any type of device whether or not we are Movistar customers. That contribute? It allows you to have coverage in case of accidental damage or theft, depending on the policy, so you will be completely safe if your tablet or television is broken or damaged, but also if it has been stolen. In times when buying a new laptop can exceed 500 or 600 euros, a blow or a spilled coffee can give us a good upset.

You can contract the Movistar Device Insurance even if you are not a customer of the operator. It is designed to never be left without a computer if you work remotely, if your children use a tablet, if you have bought an expensive television and want to make sure that nothing will happen to it or simply if you want to be covered for the theft of your smartwatch. In the case of Movistar Mobile Insurance, you can only hire it if you are a customer of the operator.

Movistar makes 5G fly to game on mobile phones

What does it cover and what is it for?

The Movistar Device Insurance covers one claim per year per device and contracted coverage (which you can see in detail in the following paragraphs). That is, you have one claim per year for accidental damage and one claim for robbery or theft if that coverage has been contracted. No matter what make or model you have, it will cover the same thing. That is to say, the coverages are always the same for all the devices, regardless of the brand and where you bought them. Only the premium and excess that you will have to pay will vary (especially in mobile phones) but the degree of coverage will be identical.

The Movistar Device Insurance covers one claim per year per device and contracted coverage (which you can see in detail in the following paragraphs). That is, you have one claim per year for accidental damage and one claim for robbery or theft if that coverage has been contracted. No matter what make or model you have, it will cover the same thing. That is to say, the coverages are always the same for all the devices , regardless of the brand and where you bought them. Only the premium and excess that you will have to pay will vary (especially in mobile phones) but the degree of coverage will be identical.

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Coverages

There are different types of coverage and all of them have coverage for accidental damage (falls, blows, drowning…) but the difference between the two is between choosing if you want theft and robbery coverage or if you want device replacement or SWAP coverage. The most basic is accidental damage coverage in which the possible repair of the device will be covered. You can include SWAP , which Movistar calls a temporary replacement while your device is fixed. You will receive a similar device so you can continue using it until yours is returned to you.

In addition, you can choose theft or robbery coverage that will allow you both robbery with violence and theft (they have taken it from your pocket, from the beach…) In case of choosing theft and robbery coverage, you will receive a replacement device. Or, the last of the options is all-inclusive: accidental damage, a replacement device while it is being fixed, and theft and theft coverage for the devices you have at home.

How to contract and what conditions

The contract has an annual periodicity and you can pay the same premium each year or divided into twelve months. It is automatically renewed on an annual basis for a maximum of five years, but if you wish not to renew it, you can do so by email, notifying it one month in advance of the next renewal date.

If you want to take out Movistar Device Insurance or mobile phone insurance, you can do so from their website . The first thing we have to access is select the devices you want to insure. You can add as many as you want to make the whole price of the insurance. TV, tablet, laptop, smartwatch or console. You can choose as many as you want from each of the sections. And you will have to answer some questions in each one.

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When you have filled in all the information, tap on “ Sign up ”. Once here you will have to confirm the following menu: “I confirm that I have provided true and complete information, that my devices are less than 2 years old, that they are in perfect working order, without external defects and their new purchase price did not exceed 2,500 € individually.”. If so, tap on Confirm.