The main element of mobiles is the screen and if for some reason it fails us, we will be destined to have to solve it. To try to fix the screen problems on Sony phones ourselves , we want to explain the steps to follow with the solutions for each situation you are facing with your smartphone.
The curious Xperia UI customization layer integrates several options for us to improve and fix the mobile screen, making its solution very easy. Any smartphone of the firm will be able to take advantage of these steps that we explain to you, avoiding having to contact the technical service and be without our mobile for a while.
Sony screen constantly crashes
The most repeated and common failure has to do with touches on the screen, when we touch an icon and it does not open or it seems that we have touched the next app, we are in a very unpleasant situation. Sometimes it is practically undetectable but in many other cases it makes it impossible for us to write with the keyboard, take photos or it is even difficult to unlock our mobile.
Take a test to find the fault
The best thing we can do in this situation is to resort to the Xperia Diagnostic application that is available in the Google Play Store in case your mobile does not have it. Just by accessing this app we will find a series of tests to identify our error. With your own finger, it will ask us to erase the traces that are there and thus you can make a diagnosis of the full screen .
If this has not been enough, we can also go into the Xperia tests to elaborate a full analysis of the touch screen and other elements of the screen. Completing this process will give us a result with which we can try to fix this failure that affects us so much.
Calibrate the screen
Failure to touch the screen can force us to calibrate the screen manually, a simple process that allows us to recover all its capabilities. To fix the Sony screen we are going to use an app to calibrate screens totally free.
To carry out the process, we will leave the mobile on a stable table and open the application, following the steps it asks us to do; We will touch, slide and use several fingers until the process is complete and we can enjoy our screen again.
What kind of screen protector do you use?
A worn screen protector may be making our touches with the screen inaccurate or the same is happening with a protector that is too thick. If we detect that it does not work well, we recommend that you know all the screen protectors for mobile phones and look for an alternative adapted to us.
I can’t use the screen
On several occasions we have seen how a software failure left us unable to use the screen on Sony Xperia mobiles, but luckily in most cases this has been solved quickly as we show you.
Force restart on Sony Xperia
The first thing we must do when we cannot use the screen on a Sony mobile is to force the restart. We will do this by keeping the power button pressed for about 10 seconds. The mobile will detect that it is an emergency and will close everything to turn it on again. When finished we will no longer have this problem and we can continue using it.
Check that you have the latest update
If we are somehow able to get to the mobile settings, we invite you to check that you have the latest update, the firm may have already detected this failure and have sent a patch that will solve it. Whether we have restarted it and it has worked or not, we will have to follow this process: Settings> Updates and check it manually to install it.
The screen does not look good on Sony phones
Sometimes the failure is minor or this may seem to others when the screen is not seen with the colors it had before it started to fail. This problem is very important in Sony since they have screens designed to enjoy content.
Calibrate the screen to our liking
To fix it we have to calibrate the colors in the Sony Xperia manually with the help of its many options. Since it is a point that is given a lot of value, we also have options. All we have to do is follow these steps:
- We enter the settings.
- We look for the screen section.
- We go into white balance.
From this point we will be able to modify the intensity of the colors in full, an option that leaves no doubt that the user has all the control and really decides how he wants to see the screen.
A hard reset can fix it
When we have completed each and every one of the steps, it is time to think about taking all our files and photos so as not to lose them. Then we have to do a hard reset that leaves the mobile as just bought, trusting that this fixes the Sony screen . We will do this by following these steps to the letter:
- First we press and hold the power button and increase volume until the mobile shows the Android icon.
- With the volume up and down keys we move and with the power button we enter.
- We place ourselves on the “Recovery Mode” option and enter.
- Next we go to the “wipe cache partition” option.
- After a few seconds we will return to the same menu, but this time we go to “wipe data / factory reset” and repeat the access step.
- Finally we click on “Yes” and we wait for the smartphone to erase all the content.