Errors When Creating or Restoring Backups in Windows: How to Fix

Errors When Creating or Restoring Backups in Windows

There are more and more data and applications with which we work in Windows 10, largely due to the capacity of the disk drives, and the power of the computers. That is why losing all this suddenly will be a major setback, hence the importance of backups.

We have at our disposal a good number of programs that will be very helpful for all of this. In this way, in the event that we have a serious problem on the PC and we cannot access it, we will not lose everything. Of course, at the same time we must take into consideration that the Windows 10 system itself offers us its own integrated functionality to make backup copies .

How to activate Windows 10 backup

In case you want to get the most out of this Windows feature, say what you can do from the Settings application. This is something that we achieve by pressing the Win + I key combination, to place ourselves in Update and security. In the window that appears, in the left panel, we go to the Backup option, which is the one that interests us here.

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The first thing we have to do here is activate the function with the corresponding selector. Then we can access the More options section to customize the automated copies in the system. This will lead us to a new window to establish certain parameters that will affect the backup we are preparing.

For example, from the drop-down list Make a backup copy of my files, we establish how often we will need the backup to be carried out. We can choose hourly or daily, among other periods. Likewise, we can, from Keep backup copies, specify to Windows how long we want the backups to be carried out over time, to be saved.

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It is important to know that we can also specify the folders that we want to include and exclude from backups.

Troubleshoot backups

As you can imagine, all of this will be of enormous use to us on many occasions, but as with so many Windows functions, it can fail. This is something that can be given both when carrying out the backup as such, and when recovering it. But at the same time that the failures in Windows are common, the same happens with the solutions that we can use, as we will see.

Therefore, below we will show you the most common errors in this regard, and how to solve them.

Errors 0x807800C5 and 0x80780081

When trying to create a system backup in Windows 10, and the operation fails with error codes 0x807800C5 and 0x80780081 , let’s see what to do. Here we find a failure in the preparation of the backup image, so we can try some of the solutions that we will talk about to solve the problem. On the one hand we should free up storage space on the destination drive. And it is that if we want to create the copy of the system on an external drive with insufficient space , it is likely that we will find these errors, so we must free up space .

In the same way, it can help to temporarily disable the security or antivirus software that we have installed in Windows, be it Defender or any other. At the same time a clean boot helps eliminate conflicts with installed software.

Error code 0x80780119

When backing up from Windows 10, the operation might fail with a message accompanied by the code 0x80780119. Here, as in the previous case, the first thing we will do is make sure that we have enough space on the destination disk to create the backup. In this case it is also recommended to run the CHKDSK command from a command prompt window. This will help us to troubleshoot possible disk drive problems.

And since the failure of error 0x80780119 is usually related to these storage units, we should also update their drivers. This is something that we achieve in a simple way from the Device Manager .

Actualizar controlador disco

On the other hand and to solve the problem of disk space, we have the possibility of increasing the size of the partition. This is something that we can do easily from the Disk Management function. Here we will only have to select the destination drive, and click on Extend volume. Also if none of this works, we must know that NTFS drives include a feature called USN. This corresponds to the Update Sequence Number that keeps a record of all changes made to the unit.

Sometimes this grows quite large over time thus causing error 0x80780119 when creating a backup. Then the solution is to eliminate the USN Journal, something that we achieved from Disk Management. Here we go to the reserved volume of the system and change the drive letter, for example to the letter Z. Then we open the command prompt with administrator permissions and type the following:

fsutil usn queryjournal Z: fsutil usn deletejournal /N /DZ:

Then we go back to Disk Management and right-click on the Reserved Partition and select Change drive letters and path. We click on Delete in the dialog box that appears and that’s it.

Fix errors 0x807800A1 and 0x800423F3

On the other hand, when creating a backup, the operation may fail with error codes 0x807800A1 and 0x800423F3. Well, these bugs refer to the VSS and SPP elements. This corresponds to the abbreviations Volume Shadow Copy Service and Software Protection that are used to create backup copies. They are available on NTFS drives and these copies can be saved to a local or external hard drive. Therefore, if we come across any of these error codes, the first thing to do is check the Volume Shadow Copy and Software Protection services that we have discussed. To restart the VSS service we press the Win + R keys and type CMD . In the command prompt window we write the following commands:

net stop vss net start vss

Once the commands are successful, we try the backup again, which should now complete successfully.

Error 0x80042302 when restoring a copy

It is evident that when we have a backup, if necessary we have to be able to recover it, for which Windows 10 also helps us. The restoration operation is very easy, but in some cases we can receive the error 0x80042302 when trying to restore the backup. This bug is also usually related to the Volume Shadow Copy component mentioned above.

Here the Volume Shadow Copy service is most likely disabled. Therefore, to enable it, we open a command prompt window and type:

net stop vss net start vss

After executing both commands we should be able to restore the system. But if it doesn’t work, we can also run the SFC and DISM commands. These are two Windows 10 utilities that allow us to scan the PC for system file failures. So try these commands in a command prompt window:

sfc /scannow Dism /Online /Cleanup-Image /ScanHealth