One of the peculiarities of Samsung mobiles and their One UI customization layer is that we can make much better use of our mobile device if we use a profile of the smartphone brand itself. However, when we are about to delete all the data from the mobile or, for some reason, we have to delete the Samsung account from the device , we can find some difficulties. As it is the case that we do not remember the password or it does not let us log in to be able to eliminate it completely.
Using what is known as the Samsung Account is very useful to be able to locate a lost mobile from the Korean manufacturer under any circumstance, such as, for example, to find out if we have lost it or the phone has been stolen, but also to protect our information. In all the devices of the firm, regardless of the model and the version of One UI, we will be able to follow the following steps that we show you, managing to completely delete the account in one way or another.
In addition, you do not have to worry if you currently do not know the key with which you can log in. If this is your case, we recommend you go directly to the second section, since that is where we will explain how to recover your password to delete your profile forever.
Why can’t I log in?
One of the most repeated problems among users who have tried to enter their Korean manufacturer’s profile is that they have not been successful in being able to log in . Even having their user ID and the corresponding password, they have stated that they have had problems. But why?
The main cause that they have always been reporting through the community forum that the Korean manufacturer has is that everything is due to a supposed connection error. So no matter how hard you try to reset the password, it won’t do any good. So… What is the solution? The only alternative that has worked for users has been entering their Samsung profile through a PC and then accessing it from their own terminals at the same time. Therefore, once you log in from the web version, you must follow these steps:
- Go into the Galaxy settings .
- Click on the Accounts and backup tab.
- Then, access the section called Manage accounts .
- We touch on the Add accounts option.
- We select Samsung Account.
- Enter the ID and password.
- Finally, log in to the device and accept the conditions.
Although, another of the possible errors that may arise may be due to wanting to reduce the use of RAM memory in your own mobile devices. Therefore, having activated it from the developer mode and selecting the Do not keep activities option, the only thing we get by having this function enabled is that our Samsung profile cannot be started on our smartphone, warning us with an ‘Error processing ‘.
Therefore, we will have to deactivate this option to try again to enter. With these two methods, we will be able to log back into the account we had on the South Korean brand’s server.
Steps to delete a Samsung account
As it happens with almost every online tool, there are two ways to delete the credentials of a certain service. In the case of Samsung, you can do it from your own Galaxy or, if for whatever reason you don’t have it at hand, you can also do it from its website.
do it with mobile
Before proceeding to delete the mobile profile, we first recommend that you check that we have a cloud backup of all the data. More than anything, because later we will not be able to do it relying on the cloud itself that the smartphones of this company offer us. Once we are ready to completely delete our mobile profile, we only have to do the following:
- We access the mobile Settings .
- Then we go to the Accounts section.
- Inside we choose the Samsung Account .
- Now we touch on the three upper points.
- We choose the Delete account option and confirm.
- Now we will have to enter the password to finish.
After having followed all these steps, we will no longer have the South Korean signature profile on the device. So it will not be necessary to go into the brand’s website to be able to delete the account that we had on the smartphone with One UI. However, this does not mean that it disappears forever, only what we achieve with these steps is that it is deleted from this Galaxy phone , like all the data that was associated with it. As we can see in the following images.
Do it from the web
If you don’t have your Samsung mobile at hand, or the above method doesn’t work, you also have the possibility to delete all your account information from the website. To do this, you will need to access the official Samsung Account site. Again, just like before, you should keep in mind that by deleting it, you will no longer be able to use certain Samsung apps and services and all information stored in the account will be completely deleted.
- On the web, at the top, click on the Profile menu
- Select Manage Samsung Account
- Click on Delete Account
- Check the box where we trust you know the risks of canceling the account and what you stand to lose.
- Enter the access password in the window that appears on the screen.
- Click on the Done button
If you want to use these same credentials again to create a new account, you must wait at least 24 hours for the system to detect them as free.
Delete the account on Samsung without remembering the password
The situation is complicated when we do not remember the password of our profile that we created in Samsung Account . Well, possibly, the last time we used it was the day we turned on the mobile for the first time and now it is difficult for us to remember it, since we would never have had to use the password again, unless it had asked us at some point. punctual moment our smartphone.
Luckily, the South Korean company is aware of this and, for this reason, it offers us the options to recover the Samsung profile . Although, it will not be the only way, since we will also have a very fast and effective alternative method. Therefore, if what we want is to be able to delete the account of the Korean company without the password, we will have to follow the following steps:
- Go back to the settings of your smartphone.
- Then, we go to the Accounts > Delete account section.
- Read the conditions and click on Delete .
- Then, we will only have to tap on the Verify with one-time mail option.
- Then we will check the email and we will be able to delete the profile without problems.
We will also have the option of recovering the password on our mobile from the Asian smartphone firm or from the computer from this website , so that we can remember it the next time and never forget it again. To do this, what we will do is touch the ‘ Reset password ‘ option and enter the ID that we want to reset.
However, for this we will have to use our personal data or our ID that is associated with the email. Therefore, if you don’t remember what it is either, you will have to click on the Search ID option , as it appears in the previous image. In a few seconds we will receive a link in the email to be able to change the password and proceed to send the account without problems. Finally, you may have created this profile with Google, so you will have to choose that option and log in from there.
However, we return to the same thing, if you did not memorize your password at the time, you may have this same problem. So you must recover your Gmail email and the password you used. If you have forgotten your email, you can choose the option ‘Forgot your email?’ On the other hand, if what you do not remember is the password, you will have to click on the other option that you will see as soon as you click on Next: ‘ Have you forgotten your password? ‘. In this way, you will be able to recover both one and the other quickly and easily. Of course, so that it does not happen to you again, we recommend you save this key.
Deactivate your Samsung account without deleting it
Sometimes we run into situations where you don’t want to delete your account entirely just in case you need it again in the future. This can happen when changing mobile and opting for an alternative from another manufacturer. On this occasion, the user, when in doubt as to whether he would later buy a Samsung terminal again, would have a kind of safeguard if this scenario occurs. That is why the South Korean company provides a method to not lose your account forever and have the luxury of recovering it at any time.
This is simply based on a system that allows us to disable the account of the Samsung device that we want. In this way, we will ensure that it remains inoperative. In addition, we will also be able to pause the synchronization of the information constantly, that is, the data that we have on the device with the Samsung Account profile will not continue to be synchronized. The process for this is similar to that seen previously, although below we detail the procedure that you must follow so that you do not run into unexpected misfortunes:
- Go to the device settings through the gear icon.
- Access the section called Accounts and Backup . Next, tap on Accounts.
- Inside, several options will appear. Click on Samsung Account and select the email in question.
- Among the various settings displayed by the system, look for the one known as Pause Sync .
With this I would be. In this way, it will only be necessary to access this section again and resume the data synchronization. An effective method to avoid losing all the data in the face of possible future contexts. Of course, remember to enable this setting if you use your Samsung smartphone again. Otherwise, your information will not be stored securely and it would be impossible for you to choose this way to find the mobile in the event of being a victim of theft. Keep this in mind when running the process.