Since the iPhone XS, Apple has incorporated a feature that can detect the presence of liquid in the Lightning port, which has now been replaced by USB-C in newer models. When liquid is detected, it sends a notification to the device owner, along with a precautionary measure of preventing charging or connecting any accessory until the port is completely dry. So, what should you do when faced with this situation? Let’s explore Apple’s recommendations.
While technology has made significant strides in enhancing product durability and resistance to various elements, there are still many devices, including iPhones, that don’t fare well with liquids. Apple, despite offering some degree of water and splash resistance since the iPhone 7 (2016), does not cover any of its devices under warranty for accidents related to liquid damage.
With the introduction of the iPhone XS, Apple’s iPhones gained the ability to detect the presence of water or other liquids in their charging ports. From that point onwards, when such detection occurs, a liquid detection alert is sent to prevent the use of the port for safety reasons. Consequently, you cannot charge the phone or connect any accessories until the port is deemed dry. Now, let’s delve into what you should do when confronted with this notification, following Apple’s guidance.
Avoid Charging Until Dry:
Apple’s primary recommendation is to refrain from attempting to charge your iPhone or connect any accessories until both the port and the accessory are completely dry. However, if you find yourself in a situation where you must charge the iPhone urgently, you can choose to override the liquid detection alert and proceed with charging later.
2. Prioritize Wireless Charging:
If possible, prioritize wireless charging during this period. This minimizes contact between the charging cable and your device until a technician can inspect it. Before attempting wireless charging, ensure that the back of the iPhone is entirely dry to avoid any complications.
3. How to Dry Your iPhone or Charging Cable:
If you need to dry your iPhone, follow Apple’s recommended procedure:
- Gently tap the area around the charging connector with your hand to remove any excess surface liquid that may affect its operation.
- Place the iPhone on a dry surface with good airflow, ideally somewhere with a gentle breeze.
Next, attempt charging again with a compatible cable, whether it’s Lightning or USB-C.
If the liquid detection alert persists after these steps, there may still be moisture in the connector that needs removal. Leave your iPhone in a dry location with proper airflow for up to 24 hours, as it may take some time to completely dry out.
4. Avoid Hairdryers and Heat Sources:
Avoid using hairdryers, heat sources, or unconventional methods like rice jars to expedite drying. Apple discourages such methods as they can potentially damage the device. Instead, rely on the natural effect of air currents to dry out any remaining moisture in the port.
Additionally, it’s crucial to refrain from inserting foreign objects into the port, as doing so may harm the internal pins.
Should none of the steps mentioned here resolve the issue, your best course of action is to schedule an appointment with Apple’s technical service. They will assess the extent of the fault and provide you with potential solutions to rectify the problem.