If you are one of those who use Plex to be able to have all the multimedia content you want at your fingertips, be it movies, music, series or photos, it is time to quickly change the password you had in your account. And it is that, from the platform they have asked all their users to change their passwords “as a precaution”. Basically because your security team has discovered a data breach that compromises accounts.
There are many who, at the time, decided to start using Plex to be able to have all kinds of multimedia content at their fingertips in an organized way and in a single interface. However, it has now been discovered that there has been a security breach in their system, exposing names, passwords and emails.
Security issue on Plex
During this morning, all those who had a Plex account received an email from the platform team in which they actively and passively advised to carry out a series of security steps. All this has been due to the fact that they have discovered a data breach in their systems. This incident reveals how “a third party” has been able to access information from Plex accounts .
However, it was only yesterday that the platform team discovered this somewhat suspicious activity in its databases. At that moment, they began an investigation, which, after a few hours, revealed what they feared: a cybercriminal had had access to user names, passwords, and emails .
But, it could have been worse, since, fortunately, all user payment information that Plex Pass has is not compromised . Basically, because this type of information is not stored on their servers. So you shouldn’t worry about this right now.
All you have to do
In the email that the platform itself has sent to its users, it made it clear that they recommended changing the access passwords to Plex as soon as possible, in order to prevent them from entering it. In any case, from the platform they have ensured that all those keys that could have been in danger have been encrypted and protected. But still, we’d better change it as soon as possible.
And not only this, but you will also have to pay attention to a box that appears when you change the password: ‘ log out of connected devices after password change ‘. Thus, checking this box will log you out, forcing you to log in again on all devices. So we make sure that no one can access our account.
In addition, the method used by the cybercriminal to gain access to the database has already been addressed and further reviews are being carried out to ensure the security of their systems in order to prevent a similar incident from occurring in the future.
And finally, from the Plex security team they recommend us to enable two-step authentication in our accounts, if we had not already done so. Something that we have always advised from our site for security.