Nobody likes that their mobile phone breaks down, although this does not depend on us so Huawei tries to make repairs very easy for you and has added interesting news to their devices. It is not necessary that we have EMUI 11 to be able to use it, just by having access to the Support tool we will be able to follow all the steps that we explain to you and thus find where to repair Huawei phones, even with a prior appointment.
Previously we saw the option with which we could request the collection to repair a Huawei mobile without leaving home and those options now add to the one that we will show you. When we buy a mobile we want it to have no faults, but if it does, at least we hope to receive good attention from the brand and that is what the Chinese firm seems to be seeking to achieve.
Find the nearest Huawei technical service
The first thing we are going to learn is how to find that place where they will attend us and can solve our problems on Huawei phones . Little by little the brand has been making a dent in Spain and this has led to official technical services. Previously we did not have such a fast and simple tool, but now only with the Support app we will find everything we need.
Once inside the app we slide to the option “You need a repair”. Then we touch on “Technical services” and the application itself will take our GPS location to identify the closest place to fix our mobile in order of distance. By touching each one of the specialized centers we will have access to the location, telephone number and hours of operation.
Request an appointment for technical attention on Huawei phones
To make the process even more complete in the Support application itself, we have an added option that allows us to request the attention of a specialist in the service center from the mobile . For now, this option is only available in the centers that Huawei itself has and not in derived services, although the system is designed so that in the future more centers can make an appointment in the same way.
To carry it out, we will only have to enter the option “Appointment for repair”. Inside, it will ask us for as much information as possible about our device, including the serial number, which can also be automatically identified if we have a Huawei account associated with the mobile. We will have to specify what happens to the mobile and give contact information, as well as choose the technical service where we want to approach personally. Later we choose the date and time and finally they will give us all the details about the attention we will receive with the intention of fixing the Huawei mobile with specialists and also answering our questions.