The new Diablo Immortal does not work on these Samsung mobiles

Diablo Immortal

Manufacturers depend on external companies for the use of processors for their smartphones , although companies like Samsung have developed their own under the name Exynos. Thus, the South Korean brand has not experienced significant losses during the chip shortage, although all that glitters is not gold…

While it is true that the top of the range of the Asian company offer more than excellent performance, with features suitable for gaming, but there is some controversy in the community due to the variants with Snapdragon CPU . Mainly, because the latter show greater power and once again Samsung’s semiconductors have been exposed by not being able to correctly execute one of the new games of the moment such as Diablo Immortal.

Problems to play on Samsung

Users with certain cell phones from the Korean firm cannot enjoy the Blizzard Entertainment experience . The difference between the Snapdragon and Exynos processors are obvious and many consider them to be less than seconds, although this is an issue that is slightly noticeable at the moment of truth.

However, through a Reedit thread we have learned that some of Samsung’s smartphones are not capable of getting the most out of the MMO RPG game. Specifically, the problems are related to the graphic quality that they show live.

Diablo Immortal

These inconveniences have to do with various graphic aspects that range from texture failures, performance problems and errors that close the application completely. These are events that do not allow us to enjoy the long-awaited launch that the arrival of Diablo Immortal meant.

On the other hand, the developers in charge of the Blizzard game have confirmed that they are already fully aware of this problem and are working hard to find a solution as soon as possible . Of course, at the moment the owners of Samsung devices are going to have to wait until the landing of a patch that corrects the previous errors. In fact, the Diablo Immortal team is weighing the decision to disable downloads until the situation is resolved.

Which phones are affected?

Smartphone Samsung Galaxy A21s con fondo colores

Reedit users have expressed the failures they are experiencing, also providing the Samsung phone they are using . That is why we have compiled those that we have observed in the thread to offer a brief list of those affected, as well as those that another member of the platform has provided, which are the following:

  • Galaxy A12
  • Galaxy A13
  • Galaxy A21s
  • Galaxy A51 5G
  • Galaxy A Quantum
  • Galaxy S10e
  • Galaxy S10
  • Galaxy S10+
  • Galaxy S10 5G
  • GalaxyNote10
  • Galaxy Note10 5G
  • GalaxyNote10+
  • Galaxy Note10+ 5G
  • Samsung Galaxy F12
  • Samsung Galaxy F62
  • Galaxy M12
  • Galaxy M13
  • Samsung Galaxy M62
  • Galaxy XCover 5

These are the ones confirmed by the users themselves, although there are those who also affirm that some models of the Samsung Galaxy S22 series are being victims of these graphical errors and untimely closures. It should be noted that some of the previously exposed models are only distributed in China, but quite a few of those present here are very popular in Spain.