When we find a serious problem in our Xiaomi mobile that we cannot solve in any way, we usually choose to reset the smartphone to the factory state, but nevertheless this does not always turn out as we would like, since problems with the Hard Reset may appear in Xiaomi . A situation that can greatly complicate the solution and will lead us to regret the steps taken.
With the intention that these problems do not appear in your case, we have thoroughly studied all the failures of the Hard Reset in Xiaomi with the intention that they do not appear on your mobile and you can perform them correctly. In addition, we help you to recover your mobile after having done the reset, since some users have encountered problems that prevent them from continuing with the steps.
How to do a good Hard Reset on Xiaomi
The key point in which we have to look so as not to run into errors during the erasure process is that this system differs from the classic option of factory resetting the mobile. This option leads us to make a combination of buttons on our smartphone where by accessing the Recovery menu we can proceed to erase absolutely everything from our smartphone to really leave it as the first day. The steps to follow are the following and we must not rely on other processes of doubtful origin:
- We start by turning off the Xiaomi mobile.
- We hold down the power button and volume up until we see the Xiaomi logo.
- This will take us to the Recovery menu where we move with the volume buttons and access with the power button.
- We go to the “Wipe Data” option and choose it.
- Then we repeat the steps with the “Wipe All Data” option.
- Click on confirm.
- After this process, click on the option “Back to main menu”
- In the new screen we choose “Reboot” and finally “Reboot to System”.
It is very important to take into account some keys to avoid making mistakes before starting this process, since it is a very important change for our smartphone. The first thing to keep in mind is that there will be no way to recover the files, photos or items stored on the smartphone.
No less important is that the Hard Reset of the smartphone with MIUI , as well as other Android phones must be done under the responsibility of the user and although it is not a process that makes us lose the warranty, but could lead to errors that call for technical service. It is essential that the phone has enough battery, since if the battery runs out in the middle of the reset, we could turn our mobile into a brick.
Why can’t I do a Hard Reset on Xiaomi?
The situation that many users have encountered and have resulted in the inability to follow these steps has two possible reasons. Through the Xiaomi forums and social networks we have met users who explained that after having followed the steps like the ones we have explained ourselves, they cannot do the reset on Xiaomi since instead of the recovery menu appears the fastboot menu, which we don’t need in this case.
In some older Xiaomi terminals the recovery menu does not work the same as in the current ones and the key combination is different, so what we will have to do is change the combination of buttons for volume up and off, for volume down and off. This will solve it and we can proceed to Hard Reset the device without the Mitu character appearing.
Another case that users have encountered but less frequently is when, after following the steps, the system makes it easier for us to connect the mobile phone to the computer. This leads us to think that we are using a ROM that is not original because it is possibly a smartphone purchased outside of the brand’s “umbrella”. Before this we will have to try to modify the ROM and we can only do a factory reset from Settings> About the phone> Factory reset.
Problems after doing the Hard Reset on Xiaomi
Once we have managed to erase all the data from the device , these first problems to complete it will disappear but nevertheless we can continue to be plugged with situations that will make us suffer to use the Xiaomi mobile normally. We know all the problems that have arisen to users and we give you solutions so that you are not affected by situations that can make us have a very bad time, since errors sometimes exceed what we have won if we do not know how to solve them.
Why does my mobile ask me for a PIN
No matter the steps we have followed to return the Xiaomi mobile to normal, there is a security system in our mobile that prevents anyone who finds it on the street from doing this factory deletion and using it as if he had bought it . A tool that blocks access with the mobile PIN or with the password of our Google or Xiaomi account, which depends on the version of MIUI and Android.
If we really are the owners of the mobile phone and we do not want to encounter this error after completing the deletion of the data in Xiaomi , we have to access Settings> Accounts and delete all of our profile using the passwords or pressing that we have forgotten them if this is the case, to be able to retrieve them by email or SMS.
The mobile remains the same, nothing has been deleted
After having followed all the steps that we have explained, there are those who find that the system has not done anything, nor has it deleted our files or reset the terminal . This is due to an error detected in our mobile, so the recovery menu has stopped the process.
To solve it, we will have to check if we have pending system updates, extract all the personal files that we can, although we are not interested in saving them and try again being attentive to what appears on the screen to know the error.
After the Hard Reset I cannot access the Mi account
An error that is also very common after having completed the process and successfully erased the entire mobile, occurs when trying to enter our Mi account. This shows us an error on the screen even though the username and password are correct, which is rarely due to our problem, although we must check it.
Some users have seen this error appear in MIUI because the mobile has not connected to the WiFi network despite having completed this step, which we can solve by going from using the Xiaomi account for now and configuring it later in Settings> Mi Account .
But most of the time it is due to an error in the Xiaomi servers and functions with mobile phones. If we have already used the phone with another Xiaomi account, it is essential that we use the same one or delete it from our Mi Cloud account from the official website of this space in the cloud. We will do it by entering Settings and deleting the device that we are trying to configure.
Then we can use a different account or the one we want, although it should also be mentioned that sometimes the error is only temporary if we are using the same account and it is due to the fact that Xiaomi servers regularly fail at certain times of the day for maintenance, so we can only wait.