Solution to Windows Blue Screen When Using Wi-Fi on Intel

There is nothing more annoying and irritating than using your computer normally and suddenly a critical error occurs, the dreaded blue screen displays, and the computer restarts. These screenshots have been around forever and, although luckily they are becoming less frequent, they continue to cause headaches for users. Especially when the problems are due to drivers in poor condition sent by the manufacturer, as has happened with the latest Intel Wi-Fi drivers for Windows 10.

For a long time, Windows 10 users who have Intel computers (laptops or desktops) with Wi-Fi and integrated Bluetooth have been encountering all kinds of errors and problems when using the PC. These errors range from error messages when trying to connect any device via Bluetooth to blue screens when connecting our PC to a Wi-Fi network.

Windows Blue Screen When Using Wi-Fi on Intel

After many problems, and after passing the ball between Microsoft and Intel, it was finally the latter who, a few days ago, just launched a new update of their drivers. And this new version fixes, finally, the Bluetooth problems and the blue screens that bothered users so much.

New Intel drivers packed with fixes

A few days ago, Intel has released new versions of its drivers for all users who are running Windows 10 May 2021 Update , or an earlier version of the operating system. Depending on the Wi-Fi chip that we have in the equipment, we can receive one or another version:

  • Version 22.50.1.1 for Wi-Fi 6E AX210, AX201, AX200, AC 9560, 9461/9462 and 9260 adapters.
  • Version 20.70.23.1 for Intel dual-band AC 8265 and 8260 wireless adapters,
  • Version 19.51.35.2 for AC 3165, 3168, and 7265 dual-band wireless adapters.

These new versions do not bring great news or relevant changes, but rather focus on correcting errors and bugs like the ones we have mentioned. In addition, this new version of the drivers also fixes various security flaws, and other general flaws, to improve user connections. Therefore, we only recommend installing them if you have one of the affected network cards and experience the connection problems or screenshots that we have mentioned.

Download and install

Typically, these updates reach users with supported cards through Windows Update . These new drivers will be grouped within the section of optional updates of the operating system, so to install them, we will have to do it from there.

In addition, we can also update these Intel drivers from the Intel Driver and Support Assistant (iDSA) tool. We can download this tool from this link . Once installed, we run the Update Assistant from the start menu, or the search engine, and look for new updates.

Utilidad Intel Driver Update

In case something does not work correctly after installing the new version of the drivers , we remember that we can always revert the changes and return to the previous version of the drivers from the device manager. To enter it, we simply have to right-click on the Start button and select that section.

And, if the problems continue, then we will have to look for the solution elsewhere, for example, by installing the latest Windows patches.