Samsung Phone Microphone Problems: How to Fix it

The Samsung company has been accompanying us in the world of smartphones since its inception, with an extensive catalog that begins in the entry range until reaching the most current high-end range. Among all its devices there have been several failures related to the microphone and so you can solve these errors we show you what you can do.

In the beginning the microphone did not have a utility beyond that of capturing our voice during calls, something that later was extended to save sounds, send voice notes through WhatsApp or even use it to wake up the Bixby assistant , typical of Samsung mobiles.

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The most common and widespread failures

When we detect that the microphone does not work on our Samsung mobile, we do not have to despair, there are several causes that can cause this. Some of the most common can be the dirt that has been lodged in the small microphone, to solve it we only have to clean it with a small needle, being careful not to damage the microphone.

Another very common method and that can help us to solve it is to restart the mobile or check that there are no pending updates, since it can be a specific error that has already been corrected with a new patch by the Samsung company in its customization layer One UI

Try the microphone in different ways

Although it may be difficult to imagine, it may be the case that our mobile is connected to a speaker with an external microphone and therefore does not capture the sound through the microphone. To check if this is the problem, we just have to lower the shortcut bar and turn off the Bluetooth temporarily. We must also check the microphone in different applications or calls with at least two different people, to know if the problem is ours.

In the event that the error occurs only in some applications, we can go to the Settings> Applications section and enter each one that gives us problems with the microphone to grant the microphone permissions again. If you do not have the permissions activated it will be impossible for us to use it with that app.

The solution offered by Samsung

Among the apps that come preinstalled on Samsung phones we find Samsung Members , an interesting application that offers solutions to specific problems. To check why our problems with the microphone we just have to access the app and select the diagnostic tab and then give interactive checks and select microphone.

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Then we just have to wait for an answer from the app or a response from your community where subject matter experts will know how to solve our error.

Factory reset your mobile

If none of the above methods has helped us to solve the problem with the microphone, we can store all our photo, video and music files in a safe place to perform a hard reset on our Samsung mobile . To do this we have to press with the terminal off on the power button, Bixby and increase volume until the Android doll appears. Then we move with the volume up and down buttons and enter with the power button.

We move to the “Wipe data / Factory reset” option and enter it. Then click on “Yes” and finally click on “Reboot system now”. All the data of our mobile will be deleted and we can reconfigure it as the first day , hoping that now we can use the microphone.

The final solution

In the event that none of this has been useful, we will have to contact Samsung’s technical service or the store where we buy the Samsung mobile. It is possible that the problem is linked to damage due to a blow or fall and have to solder the microphone or replace it if it is damaged.