It is not the mobile that has more failures than all those that have been presented in 2019 but it is true that following the latest update of EMUI 10 , the current top of the range of Huawei has suffered from some other problem that prevents its use normally . One of these headaches is the inability to make or receive calls correctly.
Huawei has been concerned in recent months to update its smartphones quite regularly. The application of Android 10 to a good number of members of its catalog is the best example of this being the current top-end of the firm the first mobile phones to benefit from the advantages of EMUI 10.
However, this new firmware caused the appearance of some smartphone problems related to notifications of messaging apps, unexpected closures of the device’s camera for no apparent reason, problems when logging in with banking applications and, the most recorded, problems when using the app of phone.
Fortunately, the solution to the problem of calls on the Huawei P30 and Huawei P30 Pro is now available as the latest update package for the smartphone and provides bug fixes found in the updates released earlier. In addition, mobile phones also receive the December 2019 security patch.
Solution to the call problems of the Huawei P30
The main problems that the Huawei P30 has been dragging for weeks refer to the inability to hear swim during calls in certain situations, followed by a second fault in which the screen did not light up sometimes when receiving calls, preventing seeing who is calling us and answer normally to it.
The latest EMUI 10 update puts an end to this problem, so you will need to install the patch by going to the system settings, and finding out if you have pending ctualizaciones de software.
If the problem persists after applying the patch, it may have been dragged into the update. In this case we recommend you to make a hard reset of the device, but not before making a backup of all your data because you will return the smartphone to its factory state.
Once the data is safe, go to the Settings menu> System and Updates> Reset> Reset phone.
After waiting a few minutes you must reconfigure the smartphone again and check if the problem of calls on the Huawei P30 and P30 Pro is solved.
