Problems and Errors in Office: Solution to the Most Common

Work related to office automation is increasingly widespread among all types of users, and we are not just referring to professionals. This is something that also encompasses more domestic environments and education, where Microsoft Office leads the sector.

It is true that there are many other proposals of this type, both free and paid, but either by time or by power, Microsoft’s alternative is the reference. Furthermore, this does not come from now, but has been taking place for many years, as many of you will already know. Google has its own solution from this same time, while many others choose to use LibreOffice , which are also free.

Problems and Errors in Office

But with everything and with it, most of the people who make use of some program of these characteristics, use Word, Excel, PowerPoint , etc. They are programs that are part of the suite and have not stopped growing over the years. As it could not be otherwise, the office solution of the software giant continues to receive improvements and new functions as the years and versions pass. So, we already need a word processor, spreadsheet program, multimedia presentations, mail manager, etc., this is a great proposal.

But of course, as expected, a suite of this caliber and power, can not be exempt from certain problems, as it can happen in Office 2019. And it is that we talk about the most recent version of the suite, or some previous ones, of Occasionally we encounter certain problems or failures that affect office software. That is why in these same lines we are going to talk about some of the most common that you can find in this regard. To say that also, these failures can even occur in the version by subscription of the solution, we refer to Office 365 , in addition to Office 2019 or 2016.

A generic solution to Office suite glitches

At this point, it may be the case that we run into a problem for which we simply cannot open some of the applications that make up the suite. This can be given for multiple reasons, both related to the program , as such, due to some incompatibility, or the suite in general. That is why the Redmond firm itself tries to offer us an internal solution to these problems. For this we will have to make use of the Windows Configuration application, specifically the section called Applications.

Configuración aplicaciones

We tell you all this because, if necessary, Microsoft for several versions, implemented its own problem solver, to call it that. This is somewhat similar to the internal functionality of Windows that is also responsible for solving problems by itself in the operating system.

Troubleshoot Office bugs from Windows Settings

Well, to make use of it, as we mentioned, the first thing we will do is access Configuration with the key combination Win + I. After that we click on the Applications option, while in the left panel, we opt for Applications and features.

In the new window that appears, if we go down a little, we will find a long list that corresponds to the applications that we have installed in Windows . That is why we will have to look for the one that interests us here, the Office 2016.

Aplicaciones Office

Then we will see that in the entry that corresponds to the Microsoft suite, two active buttons are located. As it is easy to imagine, one of them will be useful when it comes to removing the productivity suite from the Redmond system . So, this is a process that we can carry out from here, but it is not the case. What interests us in these lines is the other button, the one called Modify.

Office repair tool

Well, once we click on it, this will give way to an internal assistant of the Office itself, which allows us to carry out some changes in the program . As we can see on the screen that appears, here we have the possibility to add or remove functions, remove Office , add a key or repair the suite.

Therefore, at this point we will only have to check the option corresponding to the repair, and click on the Continue button. That’s when the internal repair process for Office 2016 or Office 2019 will begin.

The suite carries out an internal self-diagnosis process in search of solutions for the possible failures that we have encountered. Say that this is a process that can take several minutes, so we will have to be patient.

Proceso reparación Office

Of course, once the self-repair process is completed, the problems previously encountered should be solved. Say that the comments are valid for both the conventional versions of Office and for the 365 subscription version.

Other problems and bugs found in Office

But it is also possible that we will find other more specific failures in Office 2019, some specific and others that lengthen in time. That is why in these same lines we are going to talk about some of the most common.

Crash There was a problem installing Office

It may be the case that when trying to install an Office 2019 application , we get an error informing us that there was a problem, without much more details. At first we can try to solve it with the steps given above, if the installation process was almost finished.

Hubo un problema Office

If this does nothing, we can opt for the most effective solution in many cases, which is none other than restarting the PC, in case that is worth it. Otherwise, another possible solution is to completely uninstall what has already arrived on the computer , and try again. Of course, to avoid the failure we are talking about, we also recommend trying to use the installer, but without an Internet connection .

Office 2013 and 2016 installer failure

There are also some users who have had problems installing the 2013 and 2016 versions of the office software, so they have offered a solution like this. At that point what we can do is open the Windows execution window through the Win + R key combination. In it we write the command% Programdata%, which gives us a way to an Explorer window

Microsoft Help

In it we find a folder called Microsoft Help that we rename to Microsoft Help. OLD. Then we restart the computer and try to install Office 2016 again, which should already work.

Office crashes suddenly

On the other hand, one of the possible causes that we can find that translate into blockages of Office 2019 applications is due to certain incompatibilities. What’s more, over time it has been verified that at this point, one of the most common occurs with the Nahimic audio controllers that we have in the team.

Controladores Nahimic

Therefore, one of the steps we can take here is to download the most current version of them, directly from the official Windows 10 store.

Developer: A-Volute
Price: Free


Office error 0xC0000142

On the other hand, we can find the error with code 0xC0000142 that we can find both in Excel 2016 and in Word 2016 . This is something that suddenly occurs when trying to run the mentioned programs, so we will not be able to. Thus, we must bear in mind that the solution for this is to install the latest Office update released by Microsoft.

Office does not work when migrating to Windows 10

It can also be the case that an error appears when opening Office 2013 documents after migrating from Windows 7 to Windows 10 . This may indicate that Word detected an error when trying to open, or that the file is corrupted. Therefore, to solve this, we recommend that you open the word processor and go to File / Account / Update options, and then click Update now to install the latest updates.

That should fix document issues and be able to work in Windows 10 just like we did in Windows 7.

Error Stacking Trial On Non Trial Not Supported by Office

It may also be that when trying to enter the product key to activate the suite, Microsoft Office 2019 presents us with the error that the account cannot be configured. Additionally, the error message will contain the Stacking Trial On Non Trial Not Supported error code.

In that case and if we are using a totally legal key, the best thing is that we contact Microsoft Technical Support to solve it, since it is a problem with the key of the Office itself.