The Mobile Turn Off by Itself: How Can We Fix It?

There are many problems that can appear on smartphones, but nevertheless all of them in their minor or major request continue to allow us to make calls or consult online content, except when the mobile is turned off without prior notice. This error is one of the most disruptive to us, making us rethink what is happening and if there is any way to solve it.

There is no specific reason that can lead to this problem, since there are several circumstances that can lead us to this problem with the shutdown of the mobile . In order to give you the solution, we will go through all the situations that may have led to this failure, giving you the steps to follow to fix it in the best possible way.

The solution is in the mobile update

What we always recommend and in most cases fixes the problems for us, is a system update. Developers and brands can sometimes make mistakes that are quickly fixed with a security patch. This occurs especially in new mobiles that have been launched on the market, so as soon as you turn on the mobile we recommend you check for new updates.

actualizar móvil

This is very quick and easy, as you only have to enter Settings> System> System updates. The steps may change slightly depending on the customization layer, but ultimately you can go into settings and help you from the upper search bar to put updates. Once the update is completed, we will find the problem solved and the mobile will not turn off only at the worst possible moment.

What if the reason was an update?

In other cases, the mobile has been working well but when a new update arrives we find that it has started to turn off automatically . This error should be known by the brand and that is why we invite you to contact the technical support of the device and thus be able to know detailed information. We can also go to social networks or forums to find out if the problem only affects us in groves or on the contrary it is something generalized that we are working on fixing as soon as possible.

The mobile turns off but has a battery

One of the first details on what we must look at when the mobile is turned off is if afterwards we can turn it on again, thus knowing what percentage of battery we have. If we can verify that we had more than enough battery and that when we turn on it remains the same, we are narrowing down the reason for the problem.

batería móvil

Calibrate the battery as a solution

In case there is no apparent failure in the battery, to make sure we have to calibrate. We will do this as follows:

  • We let the battery drain completely and the mobile turns off for this reason.
  • Then we leave it off for at least 1 hour.
  • Then we connect it with the original charger and leave it charging without turning on, adding 3 more hours of charge to the full charge.
  • Finally we unplug it and turn it on.

If you have no choice, replace it

In case we have been able to verify that the battery goes down quickly or makes extreme fluctuations, we find the problem identified. We can also find a problem in the battery when the mobile is turned off with a battery percentage and when it is turned on again it has much less battery. This error is the cause that the mobile turns off by itself and to solve it we have to think about changing it.

cambiar bateria iphone 8

It is difficult to change the battery without damaging the mobile, so we advise you to check if the mobile has a warranty and find out what the warranty of the battery on your mobile is, since this is usually different from the rest of the terminal. Either way, changing the battery will be the solution so that the mobile does not continue to drag this failure that will continue to grow.

Temperature is one of the causes of shutdown

One of the reasons that may be causing the mobile to turn off unexpectedly is the ambient temperature. It is not advisable to take the mobile to the beach, nor to be exposed to low temperatures. It is recommended to always keep it between 10 and 20 degrees, so that it lasts the best way for as long as possible.

calor movil verano temperatura

If we are one of those who leave the mobile in the sun in the car or take it to the mountains on snowy days, we could be benefiting from the fact that the mobile turns off by itself.

Uninstall suspicious apps and games

Although it is difficult to run into viruses or threats in official application stores, it can also be the case. We recommend that you uninstall all those games or applications that we don’t really use too much and are not known as well as widely downloaded. This could be the problem that is causing the mobile to turn off.

All the more reason we have to uninstall and delete applications or games that we have not installed from Google Play or the App Store, doing it from the browser. The risks that this entails can start with random reboots and shutdowns , but could end with data theft or other situations.

Hard Reset never fails

Even if we have deleted the game applications we have, the shutdown problem may still persist. As with a failed update, where this keeps happening. In these extreme situations, we have to choose to save all the photos and files on other devices, and then erase everything on the mobile and leave it in the factory state with the Hard Reset.

Hard Reset

We can do this with small changes in the Android customization layers, although in general the steps to follow are the following:

  • We turn off our mobile.
  • Then we press the power button and volume up at the same time until we see the Android logo.
  • Now we move with the volume up and down keys, accepting with the power button.
  • We choose “Wipe data / Factory reset” and accept with the power button.
  • Finally we repeat the process with “Reboot system now”.

When we turn on the mobile we will run into a new configuration, after completing the process we invite you not to put the files and other content until you are sure that the mobile no longer turns itself off and therefore is completely repaired.