If your mobile charger has broken and you want to know if it is covered by the guarantee, we are going to tell you what happens in these cases and if there is any exception through which you can have the charger replaced with a new one or fix it for you In any case, if you have noticed, in recent years more and more mobiles come without their original charger in the box and you have to use an old one or buy a new original one.
Manufacturers care less about your mobile charger than about other things, although this does not mean that they do not have to be responsible in the event. For this reason, we will tell you what happens and what you can do in case the charger does not work or has broken.
If it doesn’t work, the manufacturer should take over
The guarantee of your mobile is responsible for any failure that occurs in your phone as long as it has not been caused by misuse. Also in the accessories that it includes. In this way, with this insurance offered by the manufacturers, and that you can claim them from them or from the establishment where you bought it, you can demand the repair or change of your mobile at no cost if it presents a problem or factory defect.
Mobile warranties currently cover for a minimum of 3 years unless you bought it second-hand, which may only cover you for one year. But what about the charger?
If your mobile charger was defective at the factory or did not work from the first moment, you can claim it from the manufacturer or contact the person who sold it to you. Also if it doesn’t work through no fault of your own. Although manufacturers generally offer a different guarantee to the chargers that come with the mobile, usually 6 months, the OCU indicates that this is not legal and they should give you at least 3 years of guarantee just like the mobile itself. Although in order to demand your rights you will have to show that it has not been broken or failed because of you .
If it’s broken on you, it’s not covered by warranty.
Although most likely this is not what happens, but that it has been broken for some reason. If you have dropped it and it has broken, if it has filled with water, you have connected it aggressively or as you should not, if it bends while you use it for a long time and suddenly it does not go or something has happened due to its misuse , not covered by warranty. The problem is that you will have to prove that it is not your fault that the charger does not work.
Therefore, you will only have to buy a new one or replace it with another that you have at home, unless you think it is worth fixing. If you try to send it to the technical service without your right to do so, you will be charged for the repair, if you wish to do so, and the shipping costs will be charged in any case when it is detected that it is not covered by the guarantee.
This is so unless you have contracted an all-risk guarantee extension that covers it or a similar service, in which you can claim your rights.
If your charger has broken or does not work and you have not bought it with your mobile, you will have to take into account what we have said before to know if it is covered by the guarantee or not. If it applies to you, it will be at least 3 years. Of course, be careful if you do it to a foreign seller, in that the guarantee may differ from that of our country. It does not hurt that you know this information before making any purchase.