Although the entire iPhone 12 series is already on the streets, last year’s iPhone 11 still have a lot of war to fight. In addition to being at a better price and being the option chosen by many, the difference with this year’s models is not so scandalous for many, as to consider the change. However, there are many various iPhone 11 users who continue to report a nasty bug that has not been fixed even with the iOS 14 update.
For quite some time now, users of the entire iPhone 11 series have been reporting problems during calls when using the mobile hands-free. These failures continue to this day, and the hope of their disappearance after the update to iOS 14 has faded, as they have from Piunikaweb, where they have collected the testimonies of some of those affected.
Hands-free problem
The forums continue to fill with complaints dating back to last July. Users report that when using the speaker of the iPhone 11, calls are cut off and do not have the desired quality. Apple indicated that it could be a network error, passing the buck to the operators, but users report this problem even with other apps like FaceTime, as long as the hands-free is used. Apparently, the failure is common to the entire series, with the iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max affected.
Users report the same error in two different ways: on the one hand, there are the users who have the problem when they establish the connection with another iPhone 11, while the rest experience the failure randomly. The question is whether it is a software or hardware problem , since the same source collects the testimony of a user who has made up to five changes to an iPhone 11 Pro while the problem continues to arise.
Affected User in Apple Support Forums
Solution to come
It is possible that Apple is behind the solution, but for now it only remains for affected users to report the incident and wait patiently. The only temporary solution that seems to work is to bring the microphone closer to your mouth while speaking in this mode. The problem is that the hands-free concept was designed precisely so that you don’t have to hold the phone with your hand.
Source>Piunikaweb
