If Instagram goes blank and you are not able to get it to work, we are going to discuss some checks and things you can do to solve this problem and enjoy it normally. The problems can be related to the Internet, the operation of the service, the application, a stuck process, something related to the updates or not being very clear about what they are due to.
In any case, we show you what are the basic checks that you must do and how to get Instagram to load normally depending on what is happening in your case. If you want to know what to do, keep reading!
Check your internet connection
One of the reasons for the blank screen is that your Internet connection is down or bad , so this is the first check you should do. See if the Internet works fine, if the problem is with your device or it doesn’t work on others, switch from WiFi to data or vice versa, etc. Make sure you don’t have airplane mode on. Check out other apps and see if they work.
On many occasions, the main reason why Instagram goes blank and you cannot open it is this.
See if Instagram is down
It may be that the problem is not only yours and that it happens to more people, for this it is best to ask friends, look on Twitter or news if there is a problem related to the service or check with services such as Downdetector .
In the latter, it will tell you if Instagram is going well or is down and what was the last time it stopped working correctly.
clear the cache
Before restarting or doing another check, what you can do is clear the cache or data of the app. This is also fixed by rebooting, but you don’t have to go there if you don’t want to. Take the opportunity to close the app first, the session and then try well.
The path may vary depending on the phone, although not much, and the steps are these:
- Go to the Settings of your mobile
- Go to Applications
- search instagram
- Click on this app
- Go to Storage
- Click on clear cache
If you deem it necessary, you can also clear all data instead of just the cache, although this is up to you.
updates
One of the reasons why the application does not work may be an update, either because there is a recent one that you have not installed, in which case you will have to go to the app store of your operating system to update, or because you have installed a new one and has since stopped working.
In this case you will do the opposite and return to the previous version until this problem is solved or a new one arrives that fixes it. You can download an APK . Sometimes, and especially in certain cases where the new versions of the app cause problems, it may be the best solution.
restart
You can try to restart the mobile in case it got stuck in a process that is affecting Instagram and this solves the problem, as it is something temporary, and it is even worth restarting the router if you connect to the WiFi so that connect to the Internet in the best conditions. In this case, you have to wait a few minutes for the connection to be established correctly, but it’s worth trying.
After you’ve restarted your phone, router, or both, try logging into Instagram again to see if it works.
reinstall
It may not be the most suitable option, if there are others, but it is a good way to avoid problems that may occur with the application. It’s about reinstalling. To do this, what you have to do is go to the settings of your mobile, to the applications option and uninstall the app. Find Instagram and hit delete. When you have done it, go back to the application store of your mobile and install again.
It is a good solution to make it work normally, especially if you have installed a modified version or APK before. After the reinstall, check to see if it goes well.
