For many users, mobile payments are a fundamental part of daily life. In addition, in times of “contactless” it is more important than ever to be able to pay without taking out your wallet to exchange cash or a credit card. However, NFC technology can also suffer several problems on Huawei mobiles, as we will see below.
The NFC function is more than usual and we find it in devices of all price ranges. This close contact wireless makes a communication between our terminal and a payment system to be able to easily pay or even share files. Huawei knows that the NFC can sometimes fail and even the most likely scenarios are identified.
Most common problems
It is very likely that NFC payments fail due to not being able to use the NFC card provided by our operator, that Google Pay and other payment banking applications do not allow us to carry out the action, or that Huawei Wallet directly does not allow us to pay with NFC either. .
NFC activated?
What seems obvious is what will make half of those who are reading this post give the answer to the problem. In many occasions, the NFC is not activated when it was believed that it was, and it is attributed to a failure in itself. Its activation can also be confused with some other type of connectivity in the quick access panel. Checking it is as easy as sliding your finger from the top of the screen and tapping on the function if you see it turned off.
Correct alignment
We will also have to make sure that the phone’s NFC sensor is aligned with the card reader. The NFC sensor is located on the back of the phone (against the top edge). If the sensor does not respond or has lost sensitivity, we must adjust the position or the sliding distance of the card and try again. The recommended distance is between 1 and 2 centimeters.
Metal sleeves
We have seen on many occasions how metal containing sleeves can adversely affect the performance of many connections, and NFC is no exception. If we have a metal case or one that contains it, we should remove it and try again as it could be blocking NFC communication.
Network connection and display
Two basic requirements of almost all banking applications or payment services via NFC require that our mobile phone is connected to the network and that you are swiping the card in screen unlock mode. We will have to make sure we have a network connection and make sure the screen is on.
Turn off Bluetooth and Wi-Fi
It is possible that if both Wi-Fi and Bluetooth are activated when we are making the NFC payment , they could affect the transmission of the incoming NFC message to the Wallet application or other payment application, causing the inability to receive the incoming message. It is therefore recommended to turn off both Wi-Fi and Bluetooth and try again.