How to Transition Your Account to a New Number

Bizum has revolutionized the way we send and receive money, embedding itself as a quick, convenient means of transaction within our banking apps. It’s become second nature to zap payments back and forth, but the thought of changing our phone number brings a common worry: Will I lose my Bizum functionality? Fear not, for Bizum itself provides clarity on the matter, ensuring you can switch numbers without losing a step in your digital finance dance.

Bizum

The Key to Change: Inform Your Bank

The secret to maintaining your Bizum service when changing your number is simple—keep your bank in the loop. Your phone is the linchpin of your Bizum experience, and ensuring your bank records reflect your new number is crucial. Here’s the breakdown:

  1. Deactivate Your Old Number: Before waving goodbye to your old number, make sure to deactivate it within your bank’s app. This isn’t just a security step; it’s a bridge to a smooth transition.
  2. Register Your New Number: With your new number up and running, your next port of call is your bank’s mobile app. Here, you’ll register your new number. This step is like handing over the baton in a relay—seamless and essential.
  3. Reactivate Bizum: Now comes the rekindling of your Bizum capabilities. Navigate to the Bizum section within your bank’s app and register afresh with your new number. It’s as simple as signing up for the first time—familiar and hassle-free.

Unsure? Reach Out to Your Bank

If the path seems unclear or you’re encountering hiccups with the app, don’t hesitate to connect with your bank. Whether it’s a call to customer service or a visit to your local branch, they’re poised to assist, ensuring your Bizum account is linked to your new number without a hitch.