Many things can happen to our phone. The battery is discharging abnormally, performance is compromised, or the camera malfunctions. However, the worst thing that can happen to the device in which we have invested hundreds of euros is that the phone screen does not respond when touched or, directly, that the phone locks while using an application.
Long ago, when smartphones boasted extrapolar batteries, solving this error was as simple as removing the back cover of the terminal, removing the battery, waiting a few seconds, putting it back in and turning the mobile on again. This “manual reset” of the smartphone is not possible today due to the unibody design of most phones that are sold today. Luckily, you can force a reboot of the phone to solve the problems without going through a factory respect that removes the content of your device. This reboot will only kill corrupt or invalid files.
Methods to restart the mobile phone
If the lock button reacts, you are in luck because this will allow you to turn off the mobile or restart it by selecting any of the options on the screen that are displayed when you press the on and off button. However, what happens when none of the buttons on the smartphone work?
If your mobile has stopped unexpectedly, does not respond to any command or has been blocked with an application, you can force the restart of the mobile phone by pressing and holding the volume down button and the power button at the same time . Depending on the brand you will have to wait a few seconds more or less but just press them until the screen turns off and the Android logo appears on the screen, making it clear that the smartphone has been turned off and turned on again. Holding down only one of the volume buttons could make you enter some alternative modes, such as download mode or mobile recovery mode, which, for now, will not solve the problem.
This will cause that, if the failure of the phone is located in the software or in a specific application, it will restart to correct this type of errors. When it turns on again you will be able to use it normally and detect if the problem recurs when doing something in particular, such as opening a certain app. If so, you will need to uninstall it and download it again.
What if it doesn’t work?
If you can’t force restart , plug in the phone with the original charger, leave it charging for 30 minutes, and try again. This will eliminate potential battery-related problems. If not even with those you get the mobile to function correctly, make a backup copy and factory restore the phone, being aware that you are going to lose the data stored on it.
If none of these methods are of any use to you, it is quite likely that the failure of the mobile is not in the software, but in the hardware. At this point, the most appropriate thing is that you contact the manufacturer to take the mobile to fix.