Our correct electronic, contacts or calendar, are dynamic tools that change every day. In order to have an updated control of all this content, Google applications are synchronized by default and automatically with our account. But sometimes this sync doesn’t work properly , even though it has been doing it until now.
In addition, from Google apps, other applications can be synchronized with our account, to stay updated and to be able to migrate between devices easily. For many users, this synchronization is essential , especially when using these accounts in the work environment.
The mobile does not synchronize correctly
However, sometimes our mobile may not be able to synchronize correctly . If this happens, we will probably see the message: “There are currently problems with synchronization. It will be reset shortly.” or the sync problem icon. Google itself claims that most of these problems are temporary. Normally, your account will sync again after a few minutes. However, if you are still having sync issues, try the solutions below.
Synchronize manually
If the automatic process fails, we can try to force the synchronization manually . To do this, we go to the Settings menu and enter the Accounts or Users and accounts section in our terminal. If we have more than one account, we will touch on the one that we want to synchronize and click on “Synchronize now”
Check internet connection
It is one of the most common failures, since sometimes the fault is not the synchronization. To get out of doubt, we will have to open a browser and load a website . If it does not charge or we cannot connect, it will be a problem with our connection. In addition, we must alternate between Wi-Fi and data to completely clear up doubts.
Account problems
To synchronize the data, we will have to be able to log in with our Google account. To do this, we must log into other media such as a PC. If we can access Gmail from the browser, for example, the problem will be with our mobile. Otherwise, the problem will be in the account login , which can be varied, such as a recent password change.
Change the date and time
Another trick to try to get the synchronization to work correctly again , is to enter the date and time settings. Once inside, we will deactivate the automatic date and time and automatic time zone options. Now, we will change the date and time manually to be incorrect and save the changes.
Then we go to the main menu and go back to the date and time settings. Now we must manually change the date and time so that they are correct again. Finally, we activate the automatic date and time and automatic time zone options .
Force with the phone dialer
In this case, the trick to achieving synchronization is to use the telephone dialer. Once opened, we will have to enter the following sequence: * # * # 2432546 # * # * Once done, a notification will appear indicating that the process has been completed successfully. In this way we can know that the phone has been synchronized. In case no notification is shown immediately, we must touch the green icon of the phone.
Clear the cache
This solution is to clear the data and cache of the apps involved in the synchronization . To do this, we will have to go to the settings and enter the applications section. Once inside we will enter Contacts, Gmail, Calendar and those apps with problems to synchronize. Then we tap on “storage” and choose “clear data and cache”.
Check pending updates
Unprocessed updates can be the cause of this problem. Therefore, we must verify both if our mobile has the latest firmware updates, as well as the applications. For this we go to Settings / System / System updates and verify that we do not have any pending. Otherwise, we must update our device to its latest version. Once done, we will have to go to Google Play and click on “My Applications”. Once inside we will click on “Update all” and wait for the process to finish.