Google services are widely used and its assistant is no exception. Everything related to home automation, using devices to perform voice queries or automate tasks is very present today. But sometimes we can run into problems. It is something that happens sometimes and we find that the Google assistant does not work well . We try to execute it and we see that it is not going as it should. Why is this happening? What can we do? In this article we are going to talk about all of this.
Why doesn’t the Google assistant work?
Relying on Google Assistant and others like it can lead to problems if it doesn’t work. The reasons can be very different, but it is normal that they have a simple solution. It is important to know what can happen and thus take measures as soon as possible to solve it.
Misconfiguration of the application
The first reason is that there is a misconfiguration of the Google assistant application. That will prevent it from working normally and we will have problems using it on our mobile and making queries, for example. It is something that can happen in any type of application of this type that we have.
It may happen that it does not work from the beginning or that suddenly there are failures and it stops working correctly. Perhaps you have changed something in the configuration or your system has stopped working the same after an update.
Another problem may be with the microphone . To be able to activate the Google assistant it is essential. We must say “OK Google” and run. If the microphone does not work well, we will have problems for this service to work and we will not be able to use it. It’s something else you’re going to have to check.
There can be problems with the microphone for different reasons. It may be due to some error at the hardware or software level. Even a bad configuration may be blocking it and it will not work well.
No internet connection
Of course, another cause may be that there is simply no Internet connection . That will make the Google assistant not work and you will not be able to do anything. You try to activate it but you find again and again that it does not work and that is because it cannot access the network.
This can happen whether you are connected with mobile data or using a Wi-Fi connection. Perhaps you do not have coverage or the Wi-Fi signal is very weak and is not enough to be able to access the Internet.
Error in the system
One more cause is that there is something wrong with the system . Here we can name several reasons, such as that there is a virus or that the system is not updated. That can make it not work well and problems appear when using applications and services like this on the phone.
This is something that can happen with any program that we have installed. If there is a failure in the system, that application may not work correctly and we may have problems.
What to do to fix it
So what can we do to fix these kinds of problems? You will have different options to make the Google assistant work correctly. We are going to see each one of them and depending on the cause in your case, you can make it work well. You will see that they are simple steps.
Fix microphone issues
First of all, what you have to do is check that the microphone works well. If it is a hardware problem it will not work with other applications. For example, you can try sending a voice note via WhatsApp. In case it works correctly, you can already rule out that it is a hardware failure.
The next thing would be to see if it is a permissions failure. That could be blocking the Google assistant and it’s not going to work right. You have to go to Settings, enter Applications or access directly from the Permissions Manager. Once there you have to go to Google and go to Application permissions. You have to search for Microphone and make sure the allow option is checked.
If the problem is with the Internet connection , you should check it to see how to fix it. For example, a good idea is to try to open the browser or perform a speed test. If you see that it is not going well, you can choose to go closer to the router and see if this improves the Wi-Fi network and you can navigate with fewer problems.
In case you connect with mobile data and the network does not work, try to put the mobile in airplane mode and connect it again. It can also be useful to change the network, for example, from 4G to 3G.
Review the app
Maybe the problem is in the app and there was something wrong with it and it doesn’t work. For example, that some process has been caught. That will prevent it from working properly. There may be problems after a software update or some change that we have previously made.
You have to go to Settings again, enter Applications and go to Google. There you have to click on Force stop. This will help you to solve problems such as in the case that some process has been caught. At the same time, it’s a good idea to reboot the device for the changes to take effect.
Solution from the Google assistant
The problem could also be with the Google Assistant itself . If you see that it does not work and you have already checked that the microphone is working well, you can go to this point. In this case, what you are going to do is go to Settings, click on Google and once inside, go to Google Application Settings.
Later you have to give Search, Assistant and Voice. Inside you go to the Voice section and you will see something as it appears in the image below.
Once this is done, what interests you is the Languages and Voice Match section. They are the two that you will have to open to review.
When you are in Languages , you have to check that the correct one is selected. If you have another position and not Spanish, it can cause errors. You can even add two or three languages if you want.
Within Voice Match, you will take into account the following options:
- OK Google – You have to make sure it’s activated correctly, otherwise it’s not going to work.
- Voice model : if it does not recognize our voice well, we can use it. What it does is learn to recognize it.
Check that the system works well
You should also check that there is no problem with the system and it works correctly. For this you can check that it is updated to the latest version. This is important so that any application you use works correctly and does not appear with errors of any kind.
In addition, it is important that there is no type of virus. To do this, you can use a good antivirus and check that there is no malicious software that is affecting the Google assistant. It may be one of the causes why it has stopped working correctly and you should check it well.
In short, if you have problems with the Google assistant you can take into account what we have explained. There are different reasons that can cause errors, but you will also find multiple solutions that you can perform.