How to fix DF-DFERH-01 error on Google Play

The relevance of Google Play in Android smartphones is total, without this application store at our disposal we will have very difficult to get the most out of the smartphone. Therefore, if we find a problem in the app store, we will want to solve it as soon as possible in order to continue taking advantage of our mobile.

But among all the faults that can appear, the one recognized under the identification number DF-DFERH-01 , is one of the most annoying and problematic. If it seemed to you on the mobile, we anticipate that it will not be easy to solve and you will have to follow a complete process until you find the key, sometimes even repeating it because each Android smartphone is a world when it comes to solving this failure.

fix DF-DFERH-01 error on Google Play

How the DF-DFERH-01 error affects us

In case you have come across this error on your mobile screen, you don’t have to always face the same process when it appears. The Google Play error only tells us that we are experiencing a failure to retrieve the information from the server, which we anticipate that does not always have to do with the Google database. In most cases it occurs for a reason directly linked to our mobile.

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These are all the reasons why our mobile cannot offer us the desired result on Google Play:

  • We do not have an internet connection.
  • The link to our Google account has been lost.
  • Google’s server is down.
  • The app we are looking for is no longer available.
  • Our mobile has full storage.
  • Terminal cache failure.

What ends up leaving us without updates from Google Play, the option to download new apps or even make use of the rest of the Google Play tools, such as deleting the apps that we do not use.

Basic steps don’t usually solve it

Although on the internet we are going to come across many basic indications that promise to solve this failure, such as deleting the storage of the Google Play app, this error cannot be fixed so easily or it will not be permanent. When testing it, we can rest assured that in a first search or download the error seems to be, worse, however it is not a lasting solution and we have to follow more complete instructions to forget this situation.

Steps to resolve fault DF-DFERH-01

To end this problem once and for all and that it does not appear again in Google Play, we have to start by restarting the smartphone. It may seem strange, but in this way we will clean the RAM of the terminal and we will make sure that all the steps that are going to come next are done in a “clean” way without keeping in the temporary memory of the phone effects that can harm the solutions .

After the restart, we will have to enter the mobile phone settings and go to the applications. This is not everything, because we will have to touch on the upper corner to choose the option that makes us see the apps that belong to the system and which we will need. Once this is done, we go down until we find the app or we use the search engine to enter “Downloads”.

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From this window we will first delete the cache. Now we have to go to the download folder of our mobile, being able to access from any download manager and removing everything that is important and we do not want to lose with the following steps or if it will be impossible to recover it. Then it will be time to go back into Settings> Storage> Applications> Show system apps and choose downloads, to again clear the cache and also then delete the storage.

In some cases everything we have done already helps to end the error, but in many others it is only the beginning. We can check for ourselves during some searches and downloaded on Google Play if this has been enough and if it is not, we take action again to re-enter the system apps. In this case we will enter the download manager and delete both the cache and the storage, without deleting anything that we have not saved before.

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Last but not least, we are going to enter the Settings> Applications> Google Play Store section. Here we have to clear the cache and also force the stop of this process. With all this completed, we have practically reached the end of the tutorial to end the Google Play failure that does not let us do everything we want.

We will only have to deactivate the WiFi network and mobile data, to restart the mobile again. Once turned on we can try with the desired connection, enter Google Play and now everything should be solved without giving us more problems.

What if all of this doesn’t work?

This will mean that the failure may actually be temporary and come from the Google server. To get out of doubts we have to look for the same app on another Android mobile and then we will get out of doubts about the situation. If this is what happens, as if it is not and we keep dragging the problem, we have an alternative to get the app we need. Over time the problem should end, basically because they update Google Play and the bug is over.

Apps de pago gratis

The alternative that will give us access to the application we need is called APK and we are not referring to anything other than downloading the app from the alternative services that serve as solutions in specific cases like this. The best stores where we can search without fear of viruses or problems for the app we need and Google Play cannot provide us are these:

  • APKMirror
  • Aptoid
  • APKpure
  • Uptodown
  • Bad life

It is important to know that when resorting to this solution, we will have to give storage and installation permissions to the browser from where we are going to access those websites in order to complete the process. Although it is true that it could be dangerous to us, it will not be so if we stay within those recommended app stores. Once Google Play is working again, we can uninstall the app in question and install from Google Play to continue enjoying the latest updated version of each of them.