How to fix camera problems on Huawei phones

The Huawei company collaborates in some of its high-end terminals with Leica, the prestigious firm that improves the results of photos and videos. We have been able to discover several camera tricks in EMUI, although if we find faults it will be practically impossible for us to take advantage of the rear cameras and the same will happen with the selfie cameras.

Blurred photos or the camera does not focus

When we are about to take a good photo with a Huawei mobile , we must pay attention to what appears on the screen before shooting and if we detect that the camera does not focus or what we see is blurry, we will have to find a solution. A more made photo has very few solutions, although we edit it and we must pay close attention to it.

Clean mobile lenses

One of the most decisive factors when it comes to photography with phones is cleanliness. Smartphone lenses get easily dirty by our fingers or even by carrying it in your pocket. Therefore, you should clean the cameras well if you have focusing problems with the Huawei mobile .

If we do not have specific products within our reach, at least we can always opt for the shirt to remove fingerprints and traces of dirt . More than anything, because the Huawei mobile photos are blurred due to the dirt that has been accumulating on the lens.

Therefore, it is a resource that can make the difference between a good capture with the phone and a poor one. So, take note of this trick to take the best photos with a Huawei mobile.

Hardware problem?

If you want to clear up doubts about whether it is a software or hardware failure, the fastest thing to do is use the Huawei i Support app . Find it in the app drawer > select the phones tab > Troubleshooting > Smart Diagnosis > Try Now.

In the event that you have a hardware problem with the Huawei camera , it will warn you. In this way, you can quickly find out if it is a software error or not.

Use the Huawei camera app

If we want to take advantage of all the capabilities of the camera of our Huawei mobile, we must only opt for the camera app that our phone includes. If we use other external applications or even WhatsApp or Instagram as a camera, they will not be optimized and we will find various bugs and problems.

We will always obtain the best results with the Huawei camera app, also adding options to use all the lenses of our mobile. To this we also add effects and the help of artificial intelligence , as well as other camera modes that offer us endless possibilities.

Bad photos and videos with the phone

If despite having cleaned the camera of our smartphone and using the EMUI camera app, we still get bad results in the Huawei mobile camera, the problem could be in the configuration. After taking the phone with us for a while, the options could have been configured in the wrong way or, simply, a specific failure could be causing these errors.

To solve it, we will only have to restore the factory settings in the camera, something that will not affect our photos and videos at any time. To do this, we will have to follow the following steps:

1. We access the camera of our Huawei mobile.
2. We tap on Settings.
3. We go down to the bottom and choose the option restore default values .

The camera of our device will erase all the configurations and changes that we had made, that is, it will return to the original state, allowing us to solve all the inconveniences that we encountered before. Then, if we wish, we can configure the Huawei mobile to take better photos.

It doesn’t finish working well

After having verified that the Huawei mobile photos do not look bad because the lenses were dirty, and also made sure that the phone’s camera settings are at their initial values, it is time to go one step further. .

To do this, you must follow these tips so that you can once again take the best photos with the Huawei camera.

Update your smartphone

It is very important that we always keep our mobile in the latest version available, as it could help us avoid problems and errors that arise from time to time. We must access Settings> System and updates> Software update. From here we can check if we have a new version of the system and install it to solve errors.

It is not only important that our mobile is updated, but also the applications must be in the latest version and thus we will avoid many errors. We can find compatibility errors that will make our photos and videos not turn out as expected.

Go back to a previous version

If it is the new operating system that is causing problems, you can also roll back to a previous version of EMUI. To do this, you must follow these steps:

1. Install HiSuite on your PC (when you start it, do not click on update the program).
2. You’ll also need to download HiSuite Proxy where it says ‘HiSutie.Proxy.zip’ (we’ll see it if we scroll down).
3. Check the phone’s software version number > enter the Phone app > type *#*#2846579#*#* > go to Veneer Informations > Version Info > Base Software Version > write down the full number.
4. Look for the firmware on this web page . We must enter the number that we have written down. Make sure you download a version for the Huawei model you have and that says ‘Full OTA’ or it won’t load.
5. Open HiSuite Proxy on your PC . When executed, a tab will be displayed like the one we see in the image below. There, we will have to touch the spaces circled in red.
6. Enter the URL that appears when you tap on filelist on the previous website, where we entered our base version of the software.
7. Copy the entire URL, but we will remove everything after ‘ F1/ ‘, keeping this last bar as you see in the picture.
8. In the following space, we are going to paste what it says in the box right next to the date on the same firmware website.
9. Mark where it says Point Version> we touch on SETUP.
10. Now open the official HiSuite program and leave the other one open.
11. Connect the mobile to the computer > accept the file transfer > give it all the necessary permissions.
12. Then, we will see a red dot on the ‘System Update’ button on the computer> click on it> make sure it is the version that we had downloaded.
13. To finish, click on Update (check that the Huawei mobile is connected to Wi-Fi).

has stopped working

Another of the most common errors that we can find is the one that causes the forced closing of the camera, an error that will make it impossible to use the camera of our Huawei mobile. Every time we access it we find this message, although luckily solving it does not have any greater complication than deleting all the data that is linked to the camera app.

• We access the Settings.
• We look for the Applications section.
• Among all that appear, we select Camera .
• Next, we go into Storage .
• And lastly, we clear the data and flush the cache .

Diagnosis with HiCare

Huawei smartphones come standard with an application that will help us detect problems with the Huawei mobile camera and in any other aspect. To use it, we will search for the HiCare app on our device and within it we will have access to the services button from which we will access the intelligent diagnosis.

The error search process will be carried out automatically and we will only have to wait for the analysis to complete and then solve the errors with the Huawei camera that the application will indicate.

In addition, it will give us a series of recommendations on which we can rely to try to make the lenses of our mobile work again like the first day and that these problems do not repeat themselves.

Clean smartphone memory

When we have too many photos and videos, we will have difficulties for the camera to allow us to continue using it. Fortunately, this problem has a very simple solution and that is by connecting our mobile to the computer to transfer all the files that we do not need to have on the device.

If we prefer, we can choose to move photos and videos on Huawei to a memory card that can be SD or NMCard and thus have more space on our mobile.

Having too many files will not only affect the camera, but also the speed with which applications open . It is very important that we always take into account the possibilities of our mobile and do not fill it up or else at some point we could lose valuable files or not be able to use the camera when we need it most.

If nothing works for you…

After having tried all the possible solutions so that the camera of our Huawei mobile works correctly again, we will have to opt for the Hard Reset. With this we will get all the data from the smartphone to be deleted , the error logs and accumulations of updates that could have generated problems with the camera. Before doing so, we must remove all the important files from the phone so as not to lose them, and then we will have to follow these steps:

1. We turn off the device by pressing and holding the power button.
2. Then, we press the volume up and power button at the same time until we see the Huawei logo.
3. We will move with the volume up and down buttons to accept with the power button.
4. Next, we select the option ‘ Wipe Data ‘ and then ‘ Yes ‘.
5. Finally, we choose ‘ Reboot System Now ‘.

The mobile will then delete all the data it has stored and leave it with the serial state as when we bought it. Once finished, we set it up as a new phone and we shouldn’t run into camera bugs again.