Having Internet Connection Problems on Your Phone? How to Fix It

Before, the mobile was considered as an accessory when communicating and entertaining them. Today, we can’t get away from it for an hour except for being without a battery and not being able to recharge it. One of the frequent problems that occur, and we do not always know or can solve, is the slow Internet connection. Next, we share with you practical and simple tips to improve the speed of Internet on your mobile.

We will pass from the most elementary solution, to the one that users do not usually do, since it is done within advanced network parameters. Also, as a last resort, we may have to call the technical support of our operator to find out if there is any widespread incident, a problem with our line, or we are in a “shadow” area with little coverage. The problems with Internet in the mobile, are completely solvable, we only have to try several solutions until we find the right one, since at first we might not know the reason why it occurs.

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Remove and replace the SIM card

It is possible that, without prior notice, we have very slow connectivity to the Internet or that we even run out of data signal intermittently. This fault is quite common in customers with very old SIM cards, or who have changed their mobile terminal many times and the SIM card has become dirty or damaged.

In this case, we should try to deactivate and activate mobile data first of all, but if the situation does not improve, we must remove the SIM card for about 10 seconds, and then reinsert it into our mobile terminal, making sure it is clean and there is no foreign object attached to the SIM contacts. Once we have put the card again, we will be forcing the mobile to connect again to the telephone tower and authenticate in it with our number.

Do you remember the accessory that comes with each mobile that helps you insert the SIM? In this case, it will be of great help. We recommend you keep it!

Restart device

You can also apply the act of keeping the phone off for 10 seconds and then turn it on again. In this way, all associated services are restarted, including those related to our mobile service provider. This solution should be one of the first actions you should take if you have problems, since, in many cases, this restart is necessary for the terminal to continue functioning correctly.

If you are almost certain that this would solve the problem because you have done it before, try this step by removing the SIM card when the phone is off, and replace it before turning it on again.

Verify your current location

If for some reason, you went to a particular place and from that moment the connection problems began, it is very likely that there are connectivity problems in that place. It may be because of the place itself, either because of the architecture itself or in truth, it is not possible to connect while being there because it is a “shadow” zone. Operators have maps with estimates of 2G, 3G and 4G coverage, so it is very possible that you have good 3G coverage, but logically the navigation speed is affected. If it is not the first time that you go to that place and previously had problems, it could be a temporary problem, such as, for example, that the cell you were connecting to is in maintenance and you are currently connected to another one further away from your location .

Disable applications that require mobile data in the background

In addition to significantly increasing the consumption of your data rate, this configuration can contribute to a significant decrease in speed. Both Android and iOS, you have your application managers . Simply by accessing the list of applications, select the ones you use most frequently and check if they have permissions to use mobile data in the background, and how much mobile data they have consumed. To solve this problem, be sure to disable them whenever you do not need it, but services with Push notifications such as WhatsApp or mail messaging apps, you must have it activated in order to receive messages with the mobile waiting.

Reset connectivity settings

The only disadvantage that could occur if we perform this reset is to re-save our Wi-Fi network preferences, such as the saved networks to which we have been connecting over time. Also, to pair the Bluetooth devices we use frequently. However, all this, as well as resetting the settings, will only need a few minutes.

  • If you have Android Go to Settings> System> Reset options> Reset Wi-Fi settings, mobile data and Bluetooth.
  • If you have iOS, go to Settings> General> Reset> Reset network settings.

What should no longer happen is that you reconfigure access points for Internet connectivity or Internet sharing. They should be configured automatically after reset, as this information is in many cases provided by the network itself and the configuration is transparent. It is recommended that after performing this action we restart our mobile terminal.

Disable data saving mode and VPN

Although the data saving mode is super useful when we have a limited amount of data rate, it can impair our connection speed. It can also damage our Internet speed VPN connections, if we are tunneling all traffic to a VPN server, this connection is likely to be the culprit. Although VPNs contribute greatly to the security of data traveling through the tunnel, due to the encryption / decryption processes they use, the risk of slower connectivity is very high. Consequently, deactivate them to avoid potential very slow connection situations, and check that the speed is “normal” again.

Disable Data Saving Mode

  • If you have Android Go to Settings> Internet and Network> Data usage> Data saving.
  • If you have iOS, go to Settings> Mobile Data> Options> Reduced data mode

Disable configured VPNs

  • If you have Android Go to Settings> Internet and Network> Advanced> VPN > Choose the VPN you have built-in and then select “Clear VPN” to remove it permanently. Or, access the application that manages the VPN and disable it.
  • If you have iOS, go to Settings> General> Profile> Select «Delete profile».

Call the technical support service of your telephone company

As we mentioned at the beginning, this is one of the actions that people least like if they need to restore the mobile Internet connection. Mainly because it can happen that waiting until a customer service agent gets on the phone can be high. However, this is a great help if none of the alternatives listed above work. It is possible that the inconvenience is due to problems of mobile Internet in the area where you are, or there are problems in general with the telephone company. Even, the agents themselves can support you in making some reconfigurations of the mobile or the services of your mobile line if necessary.

The vast majority of low speed calls are due to the following problems:

  • Little coverage in the area where we are connecting.
  • Saturation of the cell where we are connected, or problem with said cell phone.
  • The data rate is over and the “low speed” data segment begins.

We hope that with these tips you have been able to isolate the problem, and find the solution to surf the Internet quickly with your smartphone.