GoPro came out quite badly with the launch of its first drone. The product accumulated so many problems that the brand had to cancel the production and stopped selling them very soon. But some units were sold, and after the corresponding updates there they continued furrowing the skies as they could. Until today. Or rather, until January 1.
The GPS problems of the GoPro Karma
The official GoPro forums were filled with new messages as soon as the year began. And not precisely with pleasant congratulations on the entry into the new decade, but rather on the contrary. Many users began to report connection problems that prevented them from flying their drones. But why so suddenly?
The problem had a clear explanation, and is obviously related to the software. Apparently, the manufacturer did not take into account the famous GPS rollover , a reset or reset of the system date that causes the device can not establish a connection with the GPS and GLONASS satellites, so it is an incident that It affects all users around the world.
A solution in the form of software update
This results in a constant connection problem, since the Karma controller returns an error when not receiving GPS signal, and it is even impossible to recalibrate the compass. There is a user who claims to have avoided the problem by resetting the factory settings and deactivating the GPS, but the real situation is that many have remained unable to fly the device.
We will definitely post an update once we hear back from our product team. Thank you for your patience and understanding.
– GoPro (@GoPro) January 5, 2020
To all this we must add that the product is not only discontinued, but the GoPro drone division was closed in 2018, so the technical support offered by the brand is surrounded by quite uncertainty. They confirmed by then that they would continue to offer support to customers, however, these types of problems that require a software update may need more work than expected, so the final solution may take longer than we could imagine.
Even so, the brand has confirmed the existence of the problem and has assured that they are already working on an update that will be published as soon as the development team has finished with the solution.
