The Google Pixel 6 series was a real headache for the American company and the same is happening with the new generation Google Pixel 7. The last drawback that users have encountered is that the glass that covers the rear camera has been broken , thus leaving it exposed.
The launch of Google mobile phones has been somewhat complicated since last year. The devices landed plagued with errors of all kinds that the company has been solving through system updates, although there are other types of failures that a patch cannot solve…
The glass of the Google Pixel 7 fractured
Users who have a Google Pixel 7 have begun to protest as a result of a new problem that is becoming a serious and widespread problem. Last year we saw how the Pixel 6 line was the victim of multiple failures, such as the slowness of the fingerprint scanner. Luckily, the landing of the current generation was not so spectacular, although there were still some other operating errors. However, users with a Pixel 7 phone are complaining via Reddit and Twitter that the glass on the rear camera has started to crack.
“Not even a month, no drops just regular use. I have a case on my phone. I’ve been told it’s my problem. Is this really Google-backed QA? It’s clearly a manufacturing defect, and I know that I’m not the only one. Please fix this Google!”
This message seems to indicate that certain units of the company have a defect considering that there is no physical damage that could cause breakage. This is not an exceptional case, since there are other users who have also expressed their discomfort with the situation through Reddit:
“I took my phone out of my pocket and the glass on the back camera was cracked. I must have hit a corner while in my pocket. Has anyone else had this problem? I’ve called phone repair shops and no one has the answers yet.” Spare parts. I don’t want to have to mail this phone in to get it fixed as it’s the only one I have.”
At the moment, the Mountain View company has not recognized this problem with the Google Pixel 7 and its camera . This is quite curious, since there are several cases that have reported a similar problem, so we just have to wait to see if the brand provides a beneficial solution for the user.
Too high a price
Some have responded to the posts, pointing out that the solution is as simple as going to a repair shop. However, a Reddit individual indicates that he was told at a store that the entire back panel would have to be replaced, which would translate to a price tag of $200 . That is why the owner of the Google Pixel 7 decided to send photos of the status of his mobile to Google and Google offered him a replacement unit.
This problem is not a novelty at all, since, on Thanksgiving Day, another user complained about this same mishap, pointing out the following:
“I’m flying to my parents’ house today for Thanksgiving (gobble gobble). I took my phone out of my pocket to scan my boarding pass and what do I see? Cracked camera glass on the ultra-wide portion of the lens ( so much so that the glass is flaking.) A nice lady from TSA gave me a piece of duct tape to prevent further flaking.”