One of the simplest but at the same time practical functions of Android phones is the news feed that is integrated into many smartphones and that allows us to read news quickly according to our tastes and interests. However, problems with Google Discover may appear, forcing us to try to find a solution to continue enjoying this feature.
It is an error that we ourselves have had to suffer, but also many other people who, through Twitter and different forums such as Reddit, have expressed their concern about this situation. If you are one of those affected by the problem, we invite you to pay attention to all the instructions that we will give to get the news feed working correctly again.
Does not load anything
This functionality, which comes on Android phones and iPhones through the official Google app , doesn’t always work properly. But, mainly, there will be two reasons that have led to it not loading correctly or, not even, being able to show us any type of content.
Has fallen alone
This popular service from the Mountain View company is not invincible, that is, at one point or another, it can also go down so it will not be operational until the manufacturer fixes the error. This means that, no matter how hard we try to solve it on our smartphone, until Google solves this problem, we will not be able to use it normally again. This error usually appears with the message ‘ Failed to connect to Discover ‘.
Blame the phone
Another situation that many affected people explain is that the mobile does not allow them to load the news once selected, no matter how much we try to access it, go back and try again, there are cases in which this is not possible. Whereas, if we access the browser and look for the same news if we can see it without inconvenience, the problem lies in Google Discover.
Unlike other occasions, the Google feed problem does not seem to be due to a bad update, smartphones or personalization layer in particular, but affects everyone in equal parts. A situation that has made many have already chosen to report this Android problem to manufacturers to find a solution.
In these cases, the truth is that we can do something about it to solve it for us and continue to enjoy the service of the American company.
How to fix it
If it is a specific failure of the app due to an internal problem of the terminal, or even of the app itself without affecting the servers of this service, these methods will help us to solve any problem with Google Discover on the mobile .
Restart the mobile
This will have to be our first test to see if the problem is solved by just restarting the mobile. And it is that, with a simple shutdown and quick startup of the device, we managed to free the cache memory of the system, thus erasing compatibility problems.
We will only have to press the power button and click on restart. Then we will go back to Google Discover to see if the problem has disappeared and it works normally.
Try to update the app
The error may be that we have not updated the Google app that shows Discover for a while. If so, it is time for you to go to the app store of your smartphone, in most cases Play Store, and update the application . They may have had to correct an anomaly that has appeared in the software for one reason or another that prevented its proper functioning and, therefore, did not load anything.
Clear cache and data
In order not to have to wait for the Mountain View manufacturer or the brands to come up with the solution, we have found a way to fix Discover for a long time, although after several weeks the problem could recur and we will have to repeat these same steps . The first thing to do is go into Settings> Applications and click on Google. Here we will have to enter the Storage option where we must click on the options to Clear the cache and data. Also, rest assured, as it will not affect the files on your mobile at all.
Use it without an account
In addition, what we will also have to do is enter the official app on the smartphone and touch our icon in the upper corner, among the options that appear we choose ‘Use without any account’ and restart the mobile. Once completed, we repeat the process of choosing our Google account again and the problem will be solved. If this problem returns as is more than likely after time, the error could have to do with the cache generated with the app, so the steps will have to be repeated.
Mobile data restricted?
We may not have realized it, but if, for example, the Discover works well when we are connected to a Wi-Fi network, it means that it will be a problem with the mobile data of the phone. That is, the use of the data plan that we have on our device may have been restricted. To check whether it is the fault of this or not, we must go to Settings> Applications and notifications> See the apps> Google> Mobile data and Wi-Fi> check that the Background data option is enabled on your smartphone.
Force stop
Depending on the phone we have, we may not be able to uninstall this application directly from our phone, since it came by default. Therefore, we must try to force the stop of Google. To do this, we must go to Settings> Applications and notifications> See the apps> search for the specific application> Force stop . In this way, we will not delete anything, we will only get it to close completely. Then, test to see if your bug has already been fixed.
