With the arrival of Face ID on the iPhone , technology took a great turn to focus our security on alternatives to the classic fingerprint reader. Years after his arrival at Apple with his debut on the iPhone X, some users continually suffer problems with Face ID to unlock through the recognition of their iPhone, although luckily there are solutions.
Beyond a problem with the performance of our iPhone, the Face ID has a clear relationship with other elements in which our face has much to say. Its correct operation is not only important to unlock our mobile, but it has also become our payment method in iTunes or even in stores and establishments.
Face ID does not recognize me on my iPhone
Once we take our phone and we face the error of Face ID , we can think many things but the fastest to find the answer will be to opt for the classic security PIN. Then we will have to consider several reasons that could be spoiling our use with the iPhone Face ID.
Dirty sensors and front camera
In case Face ID does not work properly, we can pass a t-shirt or a soft cloth over the front camera and clean the complete sensor system that our iPhone has in the notch. It is one of the main problems that can cause us to complicate ourselves when just doing this would be solved.
Do you wear sunglasses?
The infrared light through which the TrueDepth sensor is able to recognize us can be confused when using certain sunglasses. The same does not happen with accessories such as caps or earrings. To solve it, just remove the sunglasses and instantly we can access our iPhone.
In case you wear glasses , you can also configure your face with glasses, so that in both cases you recognize yourself and you are not forced to take them off.
Distance and correct position
Although the Face ID system is very advanced and in the last iPhone 11 we have seen how it has continued to improve, it is necessary that our position is correct and the distance does not change too much from that recommended by Apple. The company’s recommendations indicate that we must keep our iPhone at a distance of between 25 and 50 cm from the face . We can calculate without measurements based on the natural position of a selfie.
Check that you have the latest version
So far we have overlooked the updates, but if we are suffering from a widespread problem it could already be solved on our iPhone through a new update . To check it we will have to go to the Settings> General section and click on Software update.
My iPhone takes a long time to recognize me
If your problem continues and in some cases the time is extended but finally manages to unlock the Face ID, it is best to save our face again and for this we will have to follow the following steps.
- We enter Settings> Face ID and code.
- Click on Configure an alternative aspect.
- We look directly at the iPhone or place our face in the indicated space.
- Move the head slightly until the circle is complete. If we have mobility problems, we tap on Accessibility options.
- Once completed, we touch Continue.
- Then we repeat the process a second time.
- We have already completed the new configuration.
Reset your iPhone’s Face ID
In case none of the above methods have been helpful, we can erase all the data linked to Face ID , to start over and check if this time they have been solved. To do this we will have to enter Settings> Face ID and code, then click on Reset Face ID and we can configure it again as the first day.
