Error Restoring New Macs with M1: the Solution Proposed by Apple

The way to restore a Mac is really simple, however there are many users who are reporting problems to update their brand new Mac with M1 chip. Whether it’s the Mac mini, MacBook Air, or MacBook Pro, newer Apple Silicon computers are experiencing glitches that shouldn’t appear in theory. While waiting for Apple to put a solution in a possible update, the company itself has already given instructions to follow to be able to format the equipment without problem.

The keys to restore a Mac with M1

The error in question that has been reported is one in which a message appears saying something like “There was an error preparing the update. Please try again.” This error ended up being very tedious, since no matter how hard the computer was tried again, it entered an infinite loop. Of course, the failure is not due to the latest macOS update but to the penultimate one, since the failure occurs before updating to macOS 11.0.1.

Error Restoring New Macs with M1

In any case, the solution proposed by Apple consists of using another Mac for the restoration, being something similar to the process that is carried out to restore an iPhone with Finder / iTunes. The instructions to follow can be found at this link . It should be noted that you must follow the steps indicated to the millimeter, such as using the indicated ports. Otherwise the full restoration will not be possible.

Apple Configurator 2

The origin of this problem is not yet known with certainty, as Apple has not provided enough information to understand it. However, this failure has a solution with the steps explained and therefore it is not something irreparable. Of course, not everyone has another replacement Mac at home and this could make the action difficult, so we understand that there would be no problem to go to a company store or authorized technical support where they could carry out this restoration completely free.

When is macOS 11.0.2 coming?

This is not the only failure of the Mac with M1, since in macOS 11.0.1 others can be found. Beyond the obvious incompatibilities of applications that depend on the developers, you may experience the odd bug. Although there is nothing alarming and this restoration failure could be the most serious, it is expected that in the next version of Big Sur they can be resolved. There is no estimated date yet for this version and since macOS is going independently to iOS, we could not estimate a date. Probably before the end of the year it could arrive, probably in the middle of December.